Housebuilder Pro

Housebuilder Pro is a project management software system designed to support the new home build, sale, and aftercare process. According to the vendor, this versatile solution caters to house builders of all sizes, from small independent developers to large construction companies. It is utilized by professionals in the house building, new home development, construction, sales and marketing, as well as customer service teams in the real estate industry.

Key Features

Buyer Choices & Extras: According to the vendor, Housebuilder Pro allows house builders to store customer property preferences and enables buyers to make choices on product options and extras for their new homes. It also allows buyers to easily customize their homes with bespoke requests, generating a site view of customer choices for site teams to implement.

Complaints: The vendor states that Housebuilder Pro provides a software solution to track and resolve complaints in line with the NHQC Complaints Procedure. It allows easy tracking of complaints, providing an overview of each complaint for efficient resolution. Each plot is individually tracked for complaints, ensuring proper resolution and customer satisfaction.

Developments & Plot Management: Housebuilder Pro facilitates quick administration of developments, apartment blocks, phases, and plot records. According to the vendor, users can monitor the progress of developments in real-time, track build and sales statuses for each plot, and streamline sales progression workflow with configurable activity tracking. Key documents and floorplans can be stored and shared with stakeholders using the MyHome Customer Portal.

MyHome Customer Portal: The vendor claims that Housebuilder Pro offers the MyHome Customer Portal, providing buyers with access to their property. Buyers receive their own login to the portal, allowing them to view documents, track progress, make choices, and add aftercare snags. The portal aims to provide full visibility of the sales process, enhancing communication and customer service.

Notifications: According to the vendor, Housebuilder Pro allows users to assign notifications to team members for critical customer checkpoints and system changes. Users can configure notification preferences for each user, receiving instant email notifications for each checkpoint, enabling immediate action and response.