i-Dispatch

i-Dispatch is a modular, adaptable, and scalable CRM, field service, and job dispatch management web app designed to streamline work order management and boost productivity. According to the vendor, i-Dispatch caters to businesses of all sizes, from individual contractors to large corporations, and serves various professions and industries including field service technicians, maintenance and repair services, construction and contracting, facilities management, and transportation and logistics.

Key Features

Work Order Management: According to the vendor, i-Dispatch enables users to efficiently schedule, assign, and oversee work orders for field staff. Users can track job progress, monitor task/project data, and capture client company data, client contacts data, staff data, and vehicle data. The app also leverages GPS location data and route optimization mapping for effective job and staff management.

Bizzow Web App In The Office: The vendor states that i-Dispatch empowers users to schedule, assign, and monitor work from the office. Users can customize client data, job data, and forms data using the "Add Fields" feature. The app also offers a workflow automation module that allows users to automate business processes based on specific triggers. Additionally, users can send automated emails and SMS for workflow triggers.

Bizzow iOS & Android App: According to the vendor, the i-Dispatch mobile app provides users with a convenient way to view allocated jobs and access detailed job information. Users can initiate, pause, and complete jobs directly from the app, complete electronic forms, capture job notes and photos, obtain client signatures, and allocate parts used. The app also offers GPS tracking for easy navigation to job locations, as well as features to view client data, call clients, and generate quotes and invoices.

Bizzow Points Of Difference: According to the vendor, i-Dispatch differentiates itself by offering users the ability to customize the data they capture by defining the required fields. The app also provides a comprehensive workflows module for automating various business functions. Additionally, i-Dispatch includes a Clients CRM module for efficient management of client data and a Contacts CRM module for storing and organizing contacts. The Dashboard feature offers users a quick overview of their business.

Clients CRM: According to the vendor, i-Dispatch allows users to capture and organize client data with unlimited custom fields. The app offers advanced groupings for efficient recording and organization of client data. Users can unlock additional features by enabling Bizzow Contacts and Bizzow Jobs.

Contacts CRM: i-Dispatch provides users with a centralized location to store and manage all their contacts, according to the vendor. Users can eliminate duplicate entries by optimizing contact storage and enhance functionality by utilizing Bizzow Client and Bizzow Job in conjunction with the Contacts CRM module.

Jobs: According to the vendor, i-Dispatch assists users in keeping track of tasks and work to be done for clients. Users can create task lists for internal staff and notify remote staff using Bizzow Clients. The app allows users to log specific details about each job in customizable fields, generate reports, and receive notifications based on job data.

Scheduler: The vendor states that i-Dispatch offers a user-friendly drag-and-drop interface for efficient work organization. Users can easily schedule, reschedule, or set recurring jobs and tasks. The app provides various views such as user, day, week, month, or agenda, allowing users to monitor workloads and track assignments using color keys.

Workflows: According to the vendor, i-Dispatch offers a Workflows module that enables users to set up automated actions based on specific triggers. Examples include sending SMS notifications to customers or sending invoices with job documentation upon job completion.