Indigov

Indigov is a constituent communication platform designed to assist elected officials in engaging, connecting, and building trust with their constituents. According to the vendor, the platform offers three main products: Indigov Platform, Indigov Outreach, and Indigov Websites. It caters specifically to government offices and elected officials at all levels, from local to national. Indigov is widely used by government officials, elected officials, public servants, political organizations, and constituent services departments to streamline communication and enhance community engagement.

Key Features

Rapid Email Response: Indigov automates triage to efficiently manage and respond to a high volume of email inquiries, ensuring important messages are not overlooked.

Centralized Casework: Elected officials and their teams can track and manage constituent cases from start to finish, ensuring comprehensive support and preventing constituents from being overlooked.

Inbox for Everything: Indigov consolidates various communication channels, including emails, webforms, scanned mail, social media messages, and phone calls, into one user-friendly interface, simplifying communication management and improving responsiveness.

Smart Tagging: Indigov utilizes an intelligent tagging system to categorize and organize constituent data, providing elected officials with valuable insights for targeted outreach and personalized communication.

Best-in-class Security: Indigov prioritizes the privacy and security of constituent data by leveraging encryption and security standards trusted by over 120,000 companies and government agencies.

Web & Mobile App: Indigov offers a downloadable mobile app that enables elected officials and their teams to manage cases and correspondence on the go, ensuring accessibility and responsiveness.

Constituent Communications: Elected officials can build customized communications using templates, personalize messages, and deliver them with industry-leading deliverability, official branding, and mobile-friendly designs.

Do More with Less: Indigov empowers staff to efficiently pull contact lists, personalize messages, and schedule sends, maximizing productivity and streamlining communication processes.

Deliver with Confidence: Indigov ensures reliable delivery of communications with industry-leading deliverability, enabling elected officials to produce trusted messages aligned with their branding and providing insights into community engagement.

Engagement Insights: Indigov tracks and analyzes community engagement to provide elected officials with valuable insights for data-driven decision-making and improving community engagement strategies.