Instaply

Instaply is a messaging platform designed to improve customer experience and potentially drive sales. According to the vendor, it offers mobile-first communication options, including SMS and MMS, allowing customers to conveniently engage with businesses. Instaply is said to be suitable for businesses of all sizes and is utilized by professionals in various industries such as retail, e-commerce, customer service, sales, and hospitality.

Key Features

According to the vendor, Instaply provides mobile-first communication options such as SMS and MMS, aiming to facilitate convenient and efficient communication for businesses and customers.

The vendor claims that Instaply offers access via mobile and desktop apps, allowing team members to stay connected and respond to customer inquiries on the go. This feature is said to enhance flexibility and enable seamless communication.

Instaply is said to facilitate multi-directional messaging between customers, internal teams, and external suppliers, promoting effective communication and streamlining the flow of information, as claimed by the vendor.

According to the vendor, Instaply optimizes outbound and group message sends, saving time for businesses and increasing the likelihood of reaching customers. Messages such as sales reminders, delivery updates, and curbside pick-up notifications can be sent using this feature.

The vendor states that Instaply offers an open API for seamless integrations with CRM, ERP, and payment software, allowing businesses to leverage their existing systems and maximize the benefits of messaging.

Instaply is claimed to prioritize enterprise-grade security, ensuring the protection of customer data and communication. The vendor asserts that the platform is built with security features by default, providing businesses with peace of mind.

According to the vendor, Instaply adheres to TCPA and CTIA compliance requirements, allowing businesses to use the platform with confidence, knowing that it meets industry regulations. This feature ensures that businesses comply with legal and industry standards in their messaging practices.