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Intelligent Reach

Intelligent Reach

Overview

What is Intelligent Reach?

Intelligent Reach is a product marketing platform offered by Intelligent Reach Limited. According to the vendor, it is designed to assist leading brands, retailers, and their digital agencies in increasing digital revenues through product data optimization, content experimentation, and marketplace management....

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Recent Reviews

TrustRadius Insights

Users have praised Intelligent Reach for its straightforward onboarding process, which is facilitated by the platform's flexible approach …
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Pricing

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Basic

$600

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Intelligent Reach?

Intelligent Reach is a product marketing platform offered by Intelligent Reach Limited. According to the vendor, it is designed to assist leading brands, retailers, and their digital agencies in increasing digital revenues through product data optimization, content experimentation, and marketplace management. The platform is suitable for businesses of various sizes, ranging from small enterprises to larger organizations. It caters to a diverse range of professions and industries, including online retailers, brand manufacturers, digital agencies, auto part sellers, and marketplaces.

Key Features

Feed Management & Optimization: According to the vendor, the platform allows for the import, sanity-checking, and fixing of product data feeds at scale. It also enables the distribution of catalogues across more than 1,500 e-commerce channels without IT dependency, providing users with full control over their product data feeds to help grow online revenue.

Content Experimentation: The vendor claims that Intelligent Reach facilitates easy A/B and multi-variant testing to optimize product content. This allows users to make data-driven decisions by testing different variations and gaining insights into what works and what doesn't.

Orders and Inventory Management: The platform offers seamless synchronization of orders and inventory data, as per the vendor's claims. It utilizes smart rules to allocate stock and ensure a smooth customer experience. This feature enables efficient management of orders and inventory across various channels.

Boost Digital Revenues: According to the vendor, Intelligent Reach helps brands and retailers increase their digital revenues by providing accurate and attribute-rich product data feeds. This, in turn, is expected to lead to better conversion rates. The platform also offers full control over data, ranging from ad performance to stock level synchronization.

Full Control Over Data: The vendor states that Intelligent Reach empowers users with control over various aspects of their data, including ad performance and inventory. It provides a single platform to manage and optimize data across multiple channels, reducing dependency on IT and allowing for centralized control.

Pathway to Global Expansion: Intelligent Reach offers access to an ecosystem of more than 1,500 partners, according to the vendor. This provides immediate access to channels and marketplaces without IT dependencies, facilitating global expansion and enabling businesses to reach a wider audience.

Build Strong ROAS via Testing: The vendor claims that Intelligent Reach goes beyond basic optimization by allowing users to scientifically test what works. It enables the setup of A/B tests in minutes, aiming to improve return on ad spend (ROAS) through data-driven testing.

Import & Optimize: Intelligent Reach allows users to import product data feeds from various sources, as per the vendor's claims. It utilizes smart rules to map categories and optimize product data. Additionally, the platform provides advanced machine learning suggestions for data optimization.

Visualize & Analyze: The vendor states that Intelligent Reach offers a proprietary Data Quality Scoring system to visualize product data quality. This feature allows users to analyze product data and identify any issues, enabling quick action to resolve data quality issues.

Segment & Test: Intelligent Reach enables users to segment product data for targeted testing and optimization, according to the vendor. It allows for running A/B and multi-variant tests on product content, helping identify the most effective content variations for improved results.

Intelligent Reach Features

  • Supported: Cataloging/Categorization
  • Supported: Inventory Management
  • Supported: Multi-Channel Marketing
  • Supported: Multi-Store
  • Supported: Order Management
  • Supported: Promotions Management
  • Supported: Templates
  • Supported: Campaign Management
  • Supported: Channel Management
  • Supported: Marketplace Integration
  • Supported: eCommerce Management
  • Supported: Content Creation
  • Supported: Data Modeling
  • Supported: Data Quality Control
  • Supported: Digital Asset Management
  • Supported: Master Record Management
  • Supported: Catalog Creation
  • Supported: Content Library
  • Supported: Content Management
  • Supported: Customization
  • Supported: Pricing Management
  • Supported: Search/Filter

Intelligent Reach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised Intelligent Reach for its straightforward onboarding process, which is facilitated by the platform's flexible approach and dedicated team of experts. With their guidance, users are able to easily produce tailor-made feeds for their partners in just seconds, unlocking significant growth opportunities for their businesses. The platform allows users to implement various data quality fixes and optimization rules, enabling them to improve the accuracy and effectiveness of their product feeds. Additionally, Intelligent Reach makes it seamless for users to manage their clients' feeds, particularly for Google Shopping, thereby expanding their reach to a larger number of partners.

The software streamlines the entire process end-to-end, providing users with a single dashboard to upload and send hundreds of products to multiple partner feeds. This has proven immensely valuable for businesses looking to establish a presence on different marketplaces as Intelligent Reach's deep understanding of each marketplace's nature ensures a seamless integration process. Users have also commended the prompt and effective customer service provided by the Intelligent Reach team, as they address and resolve any issues that arise. By integrating with marketplace partners, the platform eliminates the need for bespoke work on back-end platforms, reducing pressure and workload for internal colleagues. Overall, users have found Intelligent Reach to be a highly functional solution that exceeds expectations and serves as a game changer for their shopping strategies, providing them with more control over their feeds compared to previous solutions. The positive results seen within the first year of use further highlight the potential of this platform to significantly enhance digital marketing efforts.

Excellent Customer Support: Users have consistently praised the excellent customer support provided by Intelligent Reach. Many users have mentioned that the support team is responsive, helpful, and readily available whenever assistance is needed. This level of support has helped alleviate stress when it comes to product feed management.

Easy Feed Management: Intelligent Reach's ease of use and speed in producing new feeds for third parties has been highly recommended by users. The software's logical and easy-to-manipulate feed rules feature allows for data quality fixes and optimizations. Several users have appreciated this feature, stating that they never encountered an issue that couldn't be resolved with Intelligent Reach.

User-Friendly Interface: Users have found Intelligent Reach to be user-friendly and easy to integrate into their business processes. They appreciate the ability to control all marketplace channels through one platform, as well as the simplicity of switching between different marketplaces and making changes to the product feed through rule setup and exclusions. The presence of performance reports has also been mentioned as a valuable feature, providing better insight into product performance.

High Price: Some users have expressed that the price of Intelligent Reach is higher compared to other integration platforms.

Lock-in Contracts: Users feel frustrated with Intelligent Reach's 12-month contract policy, which they perceive as abusive and not dependent on their sales volume on marketplaces.

Navigation Improvement Needed: While the dashboard becomes straightforward once users become familiar with it, some users find the initial navigation experience in Intelligent Reach to be lacking and suggest improvements in this area.

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