Intensify

Intensify is a mobile/web loyalty solution that utilizes gamification marketing techniques, according to the vendor. It aims to increase visibility, social activity, loyalty, and sales for businesses in the entertainment industry, including venues, cinemas, concert and festival organizers, theaters, and ticketing agencies.

Key Features

Ticketing System: Intensify's ticketing system enables box office and Internet sales, providing customers with multiple channels to purchase tickets. It supports online reservations, ticket refunds, and shipping, and offers various ticket formats such as print at home tickets and mobile phone tickets. The system also includes branded tickets, multiple payment options, pricing and discount templates, promo code functionality, a touch screen interface, and integration with web shops and signage/info screens.

Event Management: Intensify offers comprehensive event administration capabilities, allowing businesses to efficiently organize and manage events. It provides features for managing performers, clients, and commissions. Realistic seat plans and real-time seat availability information ensure a seamless ticketing experience. The system integrates with websites for easy event promotion and ticket sales. Additionally, it includes concession management features to handle food and beverage sales, as well as intelligent event actions for automated processes during events.

Reports: According to the vendor, Intensify generates advanced financial and statistical reports to provide businesses with valuable insights into ticket sales and revenue. It also offers reports for distributors to track their sales performance. The system implements permission control to safeguard sensitive information and generates box officer/shift reports for monitoring sales activities and performance.

Sales & Loyalty: Intensify's sales and loyalty features aim to enhance customer engagement and loyalty. It displays a list of upcoming events for customers to browse and select from, allowing them to choose seats and categories for ticket purchases. The system supports ticket sales, reservations, and online payments. It also provides social network event sharing features to increase visibility and reach. According to the vendor, businesses can implement a loyalty program where customers can collect and spend loyalty points, as well as facilitate merchandise and concession sales. The loyalty program also offers the opportunity for customers to win gifts.

Notification System: According to the vendor, Intensify's notification system keeps customers informed about events, special offers, and announcements through push notifications. It utilizes beacon sensor notifications to provide location-based notifications, delivering personalized offers and giveaways to engage customers.

Stats & Reports: According to the vendor, Intensify tracks social network activities and trends related to events, generating event statistics for better understanding of event performance. It provides notification statistics to evaluate the effectiveness of notifications. The system also offers behavior tracking to analyze customer interactions and preferences, as well as user segmentation to target specific customer groups with personalized offers.