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InviteDesk has become an essential tool for users when it comes to organizing external company events. It offers a user-friendly interface …
Starting at $200 per month
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What is InviteDesk?
InviteDesk is an event invitation management software developed by InviteDesk. According to the vendor, it is designed to streamline the event invitation process and provide a centralized platform for managing events. The software is targeted at small to large companies and is used by professionals...
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Basic
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is InviteDesk?
InviteDesk is an event invitation management software developed by InviteDesk. According to the vendor, it is designed to streamline the event invitation process and provide a centralized platform for managing events. The software is targeted at small to large companies and is used by professionals in various industries such as marketing, sales, business relations, finance, banking, production and wholesale of construction materials, automotive, and HR services.
Key Features
Event Invitation Management: According to the vendor, InviteDesk allows users to efficiently create, send, and track event invitations, aiming to provide a seamless and organized process.
RSVP Tracking: The vendor claims that users can easily manage and track RSVPs, enabling them to have a real-time view of guest responses and plan accordingly.
Guest List Management: InviteDesk offers a centralized guest list management feature, according to the vendor. Users can maintain contact information, RSVP status, and additional notes or preferences in one place.
Customizable Templates: According to the vendor, InviteDesk allows users to design and customize invitation templates to match their brand and event theme, providing a professional and personalized touch.
Email Integration: The vendor states that InviteDesk seamlessly integrates with email service providers, enabling users to send invitations directly from the platform and track email engagement.
Event Analytics: InviteDesk provides detailed event analytics, including open rates, click-through rates, and RSVP conversion rates, according to the vendor. This feature aims to provide valuable insights into event performance.
Automated Reminders: According to the vendor, InviteDesk allows users to set up automated reminders to ensure guests don't miss important event details, potentially improving attendance rates.
Collaboration Tools: InviteDesk offers collaboration tools that enable team members to assign tasks, share notes, and communicate within the platform, according to the vendor.
Event Calendar: According to the vendor, InviteDesk provides a centralized event calendar to keep track of upcoming events, deadlines, and important milestones.
Integration Capabilities: InviteDesk can integrate with other business tools and platforms such as CRM systems, marketing automation software, and event management platforms, according to the vendor. This integration aims to facilitate seamless data flow and enhance efficiency.
InviteDesk Features
- Supported: Payment Processing
- Supported: Ticketing
- Supported: Attendance Tracking
- Supported: Onsite Registration
- Supported: QR Codes
- Supported: Audience Targeting
- Supported: Landing Pages/Web Forms
- Supported: Attendee Tracking
- Supported: Event Registration
- Supported: Group Registration
- Supported: Marketing Automation
InviteDesk Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
InviteDesk has become an essential tool for users when it comes to organizing external company events. It offers a user-friendly interface and easy implementation, making it a go-to platform for event organization. Users appreciate that InviteDesk provides all the key functionalities needed during the event planning process, eliminating the need for back-and-forth emailing between marketing and sales teams with different Excel lists. By streamlining the invitation process and offering better attendee tracking, InviteDesk allows users to maintain a clear record of who was present at their events. Users also value the integrated survey solution provided by InviteDesk, which helps them gather valuable feedback from attendees. The positive experiences with InviteDesk are further enhanced by the exceptional customer service and support provided by the platform. InviteDesk's commitment to continuously improving their platform based on user feedback and suggestions is highly regarded by customers. Users have found InviteDesk instrumental in managing a higher volume of customer events, including successful partnerships with prominent organizations like football clubs. With its regular introduction of new features aimed at enhancing efficiency, InviteDesk has proven to be a reliable partner that actively listens to user needs and consistently delivers a positive experience.
Easy Setup and Intuitive Interface: Users have found InviteDesk to be an easy setup app solution with an intuitive interface. Several reviewers have mentioned that it is effortless to set up the software for internal use, making it convenient for ticketing purposes and event management. The intuitive nature of the tool allows users to work independently and create their own events without any difficulties.
Responsive Customer Support: Reviewers highly appreciate InviteDesk's customer support, noting that they are responsive and helpful. Users have mentioned that the support team is quick to answer questions and address any issues that arise during the implementation process or while using the software. This level of responsiveness has been praised by multiple users.
Comprehensive Features: InviteDesk offers a comprehensive set of features for organizing and analyzing different types of customer events. Some users have expressed satisfaction with its ability to streamline communication with guests, provide pre-event and thank-you emails, as well as allow different users to access guest lists in real-time without relying on Excel files from colleagues. This comprehensive approach has proven valuable for event managers in enhancing customer engagement and follow-up processes.
Limited Customization Options: Some users have expressed that InviteDesk has limited customization options, such as the inability to add academic titles in the email invitation template. While workarounds can be used to address these minor functionalities, it would be beneficial for the software to offer more flexible features and options for layouts.
May not cater to all sectors: According to some reviewers, InviteDesk's SAAS platform may not perfectly suit the specific needs of every sector. Changes made for one user may not always benefit others, which could potentially hinder certain projects. However, users acknowledge that InviteDesk is open to feedback and willing to analyze whether requested changes can be implemented or not.
Steep learning curve: For beginners, InviteDesk's wide range of features can be overwhelming at first and may cause them to overlook certain steps when using the software. Reviewers suggest that attentiveness is required when setting up an event for the first time. However, once an event is successfully created, it becomes easy to duplicate future events with similar settings.