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ISNetworld is a compliance management product that helps contractors comply with safety regulations and upload safety data for approval by …
Overview
What is ISNetworld?
ISN in Dallas offers ISNetworld for oil and gas, an online suite of both services and applications supporting the hiring process with training modules, analytics and reporting tools, and compliance and auditing assistance.
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What is ISNetworld?
ISNetworld Video
ISN (https://www.isnetworld.com/) connects Hiring Clients with contracting companies that meet their health, safety and environmental standards.
ISNetworld Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ISNetworld is a compliance management product that helps contractors comply with safety regulations and upload safety data for approval by their clients. It is also useful in increasing a company's client base by providing a good foundation of information for customers to view the overall safety compliance for a business. The grading tracker feature is particularly useful, as it allows clients to keep track of and maintain all needed certifications. In addition, the software is user-friendly, with simple navigation and content, making it perfect for providing training to staff.
However, users have also reported difficulty with login issues and frustration when clients click a field that does not apply to them, resulting in an F rating for non-compliance. Despite these issues, ISNetworld has been helpful in validating safety processes and metrics data in the system so clients can use their services. Customer service is also quick to respond to any problems that may arise. Some users have had negative experiences with ISNetworld, finding it costly and not worth the investment. However, others see it as a solid and reliable compliance management product that would recommend to others who are looking to keep up with safety regulations and grow their client base.
Easy Compliance Tracking: Multiple users found ISNetworld to be an easy-to-use compliance tracker that allows for organizing and producing reports on compliance documentation. Users appreciated the simplicity of navigating the dashboard and using features like the message center to stay on top of requirements and information requests.
Efficient Document Management: Many reviewers noted that they found ISNetworld's document management system extremely helpful, allowing them to upload documents easily, such as employee training records, track safety statistics, and keep all important documentation in one place. This feature was especially praised since it eliminated the need for updating multiple places.
Streamlined Integration: A common sentiment among users is that ISNetworld has a simple integration process with other applications compared to other similar products. Users felt this made it more convenient for their customers and third-party organizations they work with since it allowed them to have a comprehensive tracking solution in one place.
Mandatory and Expensive: Many users have expressed their dissatisfaction with the mandatory nature of ISNetworld, which is required by many large corporations for safety protocol at job sites. Moreover, some reviewers find it expensive to use as contractors are forced to subscribe every year, or they will be threatened to notify their customers.
Difficult to Use: Some users find the program difficult and unwieldy to operate due to its complexity and lack of search list of company and designated administrator. Additionally, difficulty in understanding what needs completing when trying to obtain an approved status for a customer has been reported by several reviewers.
Poor Customer Support: Many reviewers have complained about ISNetworld's unhelpful customer support that doesn't understand the program and how it works with the contractor and client on the outside. Also, ISNetworld's customer service can be frustrating for users who need assistance because they try not to communicate via email.