iSuite

iSuite is a cloud-based ERP platform designed to streamline business processes and enhance efficiency for enterprises. According to the vendor, it caters to companies of all sizes and a variety of professions and industries including manufacturing, retail & eCommerce, banking & finance, travel & hospitality, and real estate & construction.

Key Features

Business Intelligence & Analytics: According to the vendor, iSuite offers a comprehensive Business Intelligence suite with advanced analytics, data mining, and data warehousing capabilities. It seamlessly integrates with the Office Suite, enabling the publishing of key performance indicators (KPIs), interactive reporting, and collaboration through SharePoint.

Customer Experience Management (CXM): The vendor claims that iSuite empowers businesses to create personalized and optimized customer experiences by building custom CXM solutions. It seamlessly integrates with leading digital experience platforms, providing unique browsing experiences, personalized content, and analytics tools to optimize the customer journey.

CRM & XRM: According to the vendor, iSuite provides CRM and XRM solutions to enhance customer engagement, accelerate sales and marketing activities, and improve customer support operations. It automates processes, integrates with Office and Outlook, and offers robust analytics and reporting capabilities.

Collaboration and Workflow Systems: The vendor states that iSuite offers collaboration and workflow systems, leveraging Microsoft SharePoint and Office 365 solutions. It simplifies business processes, integrates with ERP systems, and facilitates seamless collaboration with stakeholders. Additionally, it provides workflow automation capabilities.

Digital Commerce Strategy and Solutions: According to the vendor, iSuite offers digital commerce strategy and solutions for both B2B and B2C businesses. It optimizes procurement processes, streamlines order fulfillment, and provides inventory management tools. Moreover, it offers B2C e-commerce solutions with integrated payment gateways and search engine optimization.

RPA Solutions (Robotic Process Automation): The vendor claims that iSuite includes RPA solutions to automate routine business processes, enhancing accuracy and efficiency. It leverages RPA robots as virtual workers to interact with applications and systems, managing enterprise-wide efforts. Additionally, it integrates with Natural Language Processing (NLP), Natural Language Generation (NLG), and Optical Character Recognition (OCR) tools.