Overview
What is ITC Cloud?
As part of In-Telecom, ITC Cloud aims to provide simple and reliable way for businesses to have a unified communications solution. It givers users the ability to work from anywhere on any device; whether it’s from a desk phone, cell…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is ITC Cloud?
ITC Cloud Features
Cloud PBX Features
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
ITC Cloud Screenshots
ITC Cloud Video
ITC Cloud Integrations
ITC Cloud Competitors
ITC Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States, Canada |
Supported Languages | English |
ITC Cloud Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 60% |
Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
ITC Cloud has proven to be a versatile solution that addresses a variety of business problems. Users have found that it greatly simplifies the sharing of data, making it convenient to access information from both the office and home. This improves collaboration with colleagues, friends, and family. The platform's performance has received high praise from reviewers, who have reported that it effectively solves issues in their business strategies, such as contact center workforce management and video conferencing. Customers appreciate the smooth functioning of video conferencing on ITC Cloud.
Additionally, users have found ITC Cloud to be beneficial for tracking and debugging, helping to maintain smooth operations in their businesses. Its use of cloud services creates a resilient and secure infrastructure, offering scalable systems that cater to the specific needs of customers. Another advantage is the hands-on advice provided by ITC Cloud, assisting users with planning, development, implementation, and improvement of their businesses.
The platform's cost-effectiveness compared to competitors has been highlighted by users, without compromising on performance. A major benefit is its ability to enable users to access all their files, settings, and data across devices and locations, facilitating remote work from anywhere and on any device. Furthermore, ITC Cloud aids in problem identification in web development and helps users understand the implications of certain software choices. It streamlines current processes and supports product lifecycle management.
By providing businesses with on-demand access to computing resources like virtual servers, storage, and databases, ITC Cloud allows them to scale their infrastructure according to changing needs without significant upfront investment. Moreover, businesses reap the advantages of advanced technologies such as AI, machine learning, analytics, and blockchain through ITC Cloud's offerings. These technologies empower businesses with valuable insights for better decision-making and enhance their competitiveness.
ITC Cloud serves as a solution for various business problems including storage challenges, security concerns, international call expenses, data sharing issues, operational efficiency improvements, complexity reduction, and flexibility enhancement. Users have reported excellent media quality even in conditions of low network latency. It also simplifies training, integration, and account management for unified communication software, enhancing interdepartmental communication and issue tracking. Lastly, users appreciate the ability to upload, download, access, control, and synchronize files remotely in real-time. Overall, ITC Cloud provides businesses with a simple and reliable unified communications solution that enables seamless work from anywhere and on any device, tailored to individual needs.