iVentas

iVentas, offered by iVentas.com, aims to convert WhatsApp and Messenger conversations into sales while providing access to the entire team. According to the vendor, this software solution is designed for sales, customer service, and marketing teams, as well as small businesses and e-commerce businesses. With a range of features, iVentas caters to professionals in various industries, facilitating efficient and effective communication with customers.

Key Features

Buzón de entrada grupal y omnicanal: According to the vendor, team members can receive real-time conversations from WhatsApp, WhatsApp Business, and Facebook Messenger in a centralized panel. This feature allows for tagging, note-taking, and conversation reassignment, all in one place.

¡Llegaron los chatbots a WhatsApp!: The vendor states that iVentas utilizes a sales intention analyzer to detect valuable sales opportunities in WhatsApp conversations, saving time by prioritizing important conversations.

Encuestas por WhatsApp: Customers can provide feedback and rate the team's performance and product or service through WhatsApp, according to the vendor. Real-time ratings are provided to facilitate continuous improvement.

Mensajes masivos por WhatsApp: The vendor claims that iVentas enables the sending of mass messages to customers via WhatsApp, ensuring 100% message delivery.

¡Asignaciones dinámicas!: According to the vendor, iVentas uses the sales intention analyzer to detect valuable sales opportunities and automatically assign them to the appropriate team member, saving time by prioritizing important conversations.

Seguimientos automáticos: The vendor states that iVentas automates follow-up messages to remind customers to make a decision and close deals, eliminating the need for manual follow-ups.

Accesos personales a cada miembro de tu equipo: Each team member has personalized access to connect, receive, and respond to messages with Messenger and WhatsApp multi-session, according to the vendor. This feature aims to ensure efficient communication.

Accesos ordenados: Despite customers writing to a single WhatsApp number, team members can share their personalized link to receive specific messages, ensuring messages reach the intended recipient, as claimed by the vendor.

Multisesión, Multiagente: According to the vendor, multiple team members can access and handle WhatsApp conversations, maximizing business opportunities.

Reasigna conversaciones: The vendor states that team members can reassign conversations to the appropriate department if received by mistake, ensuring conversations are directed to the right team for efficient handling.