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Users of IXXO Multi-Vendor have found that the software offers a solution that is convenient and easy to use for businesses. With the …
Starting at $845 one-time fee
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What is IXXO Multi-Vendor?
IXXO Multi-Vendor is a comprehensive shopping cart software designed specifically for online marketplaces. It caters to small to large-sized businesses in various professions and industries, including retailers, manufacturers, wholesalers, distributors, and online marketplaces themselves. With its robust...
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Basic
$845
Cloud
one-time fee
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is IXXO Multi-Vendor?
IXXO Multi-Vendor is a comprehensive shopping cart software designed specifically for online marketplaces. It caters to small to large-sized businesses in various professions and industries, including retailers, manufacturers, wholesalers, distributors, and online marketplaces themselves. With its robust features and user-friendly interface, IXXO Multi-Vendor simplifies vendor management, commission tracking, product organization, order processing, payment processing, and more, making it an ideal solution for businesses looking to establish and grow their online marketplace.
Key Features
Easy Vendor Management: Efficiently manage multiple vendors on your online marketplace by assigning unique vendor profiles, controlling their access and permissions, and monitoring their performance and sales commissions.
Flexible Commission System: Set up custom commission rates for different vendors or product categories, automatically calculate and distribute commissions based on sales, and easily adjust commission rates to incentivize vendors and maximize profits.
Comprehensive Product Management: Add, edit, and organize products from multiple vendors in one central catalog, set product variations, attributes, and pricing options, and manage inventory levels, track stock, and receive low stock notifications.
Powerful Order Management: Streamline order processing and fulfillment for multiple vendors, track order status, generate invoices, and manage shipping and returns, and communicate with vendors and customers through the integrated messaging system.
Secure Payment Processing: Support multiple payment gateways for seamless and secure transactions, ensure PCI compliance and protect sensitive customer data, and easily handle refunds, cancellations, and chargebacks.
Customizable Storefronts: Provide vendors with customizable storefronts to showcase their products, choose from a variety of templates and design options, and maintain a consistent branding experience across the marketplace.
Advanced Reporting and Analytics: Gain valuable insights into sales, revenue, and customer behavior, generate detailed reports on vendor performance, product popularity, and more, and use data-driven analytics to make informed business decisions.
Search Engine Optimization (SEO): Optimize product listings and vendor profiles for improved search engine visibility, increase organic traffic, and attract more customers to your marketplace, and utilize SEO tools and features to enhance your marketplace's online presence.
Marketing and Promotions: Run marketing campaigns, discounts, and promotions across the marketplace, offer coupon codes, loyalty programs, and special deals to attract customers, and utilize social media integrations and email marketing to reach a wider audience.
Mobile-Friendly and Responsive: Provide a seamless shopping experience across devices with a mobile-friendly design, optimize marketplace functionality for smartphones and tablets, and allow vendors and customers to access and manage their accounts on the go.
IXXO Multi-Vendor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of IXXO Multi-Vendor have found that the software offers a solution that is convenient and easy to use for businesses. With the ability for vendors to manage themselves in their preferred system, it provides a seamless experience for both vendors and customers. The flexibility of IXXO Multi-Vendor is highly valued, as it allows for powerful and customizable multivendor platforms. This enables users to tailor the platform according to their specific needs, offering limitless potential for expanding their projects.
One of the key use cases of IXXO Multi-Vendor is its ability to provide a useful marketplace for organizations. Users have found that it has been beneficial for their organizations by creating a central hub where members can effectively sell their products. The platform's strong support from the IXXO team has also been highly appreciated by customers. The professional, friendly, and responsive support staff resolves tickets in a timely manner, providing users with the assistance they need.
Additionally, customers have expressed their satisfaction with the level of support provided by the IXXO team. They value the support received from the team, which is often compared to having their own IT Engineering department without the expensive overhead costs. The sales staff at IXXO has been commended for their responsiveness and willingness to offer alternative solutions to challenges, without pressuring customers into purchasing unnecessary extras. Users have also found the support team's sense of humor helpful when dealing with unique ideas and requests, making the overall experience more enjoyable.
Overall, IXXO Multi-Vendor has proven itself as a powerful and flexible platform that effectively solves problems faced by businesses and organizations. Its customizable nature, combined with excellent customer support, make it an attractive choice for those looking to create and manage multivendor platforms.
High buyer traffic: Many users have found the heavy buyer traffic in IXXO Multi-Vendor to be a significant advantage. This has provided them with increased sales opportunities and helped boost their business presence in the e-commerce marketplace.
Seamless integration with Shopify: The integration with Shopify has been highly appreciated by several users. They have found it to greatly simplify the overall use of IXXO Multi-Vendor, allowing them to seamlessly manage their online marketplace within the familiar Shopify ecosystem.
Excellent customer support: Users consistently praise the support provided by IXXO as one of the best aspects of the software. They appreciate the patience and supportiveness of the customer support team, regardless of their level of knowledge. With quick response times and helpful guidance, users feel well-supported when facing challenges or needing assistance with any aspect of using IXXO Multi-Vendor.
Challenging Learning Curve: Some users have found the initial learning curve to be challenging, especially for those who lack experience with similar products.
Lack of Up-to-Date Manuals: Users have mentioned that the lack of up-to-date manuals has made it difficult for them to self-teach and find the information they need. However, customer support has been generally responsive in providing answers.
Complex Shipping Requirements: The software's flexibility in accommodating different vendors' shipping requirements has proven to be a challenge, particularly when dealing with complex situations involving different delivery options and price variations. It is expected that the development team will address this issue in the future.