KartRocket

KartRocket is an eCommerce shipping platform offered by Shiprocket that aims to streamline shipping processes and enhance the post-purchase experience for businesses. According to the vendor, KartRocket caters to a wide range of professions and industries, including online retailers, D2C brands, dropshippers, marketplaces, and the fashion and apparel industry.

Key Features

Streamlined Shipping Processes: KartRocket provides a range of features, including domestic and international shipping, fulfillment services, customer communication, returns management, and more, which the vendor claims can help optimize shipping processes.

Single View Shipping Management: The platform allows businesses to manage all their shipping channels in a single view, which the vendor suggests can lead to efficient nationwide reach.

AI-based Courier Selection: According to the vendor, KartRocket uses AI to select the most efficient and cost-effective shipping options, aiming to ensure businesses can deliver their products in the most optimal way.

Global Expansion: KartRocket claims to simplify exports, enabling businesses to expand their reach to over 220 countries and territories.

B2B Shipping Solutions: The platform offers B2B shipping solutions that the vendor says can help businesses lower their B2B and cargo shipping costs by up to 40%.

Hyperlocal Delivery Services: For intra-city deliveries, KartRocket provides hyperlocal delivery services with experienced courier partners, aiming to ensure fast and reliable deliveries within hours.

B2C and B2B Fulfillment Services: KartRocket offers B2C fulfillment services, allowing businesses to store inventory closest to their customers and deliver packages on the same or next day. Additionally, the vendor claims that it provides B2B shipping solutions, enabling businesses to fulfill and ship their B2B orders in bulk and on time.

Omnichannel Enablement: According to the vendor, KartRocket's omnichannel enablement feature allows businesses to connect their warehouses, stores, marketplaces, and websites to provide a unified experience to their customers.

Automated Post-Purchase Communication: The platform automates post-purchase communication, which the vendor claims can help businesses lower their RTO losses by 45%. It also provides real-time tracking alerts through WhatsApp, email, and SMS to keep customers informed about the status of their orders.

Trust-Building Features: KartRocket offers trust-building features such as branded order-tracking pages, displaying the Shiprocket badge of trust, and customer feedback collection, which the vendor suggests can help businesses build trust and loyalty with customers.