Overview
Perfect for enterprise companies
- Getting feedback from our customers after an event to make sure they have …
KeySurvey - Satisfied User
Simple, professional and reliable
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is KeySurvey?
KeySurvey Competitors
KeySurvey Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(10)Community Insights
- Business Problems Solved
KeySurvey has proven to be a valuable tool for a variety of use cases based on user experiences. Users have found the platform to be easy to use, with a flexible and visually friendly format that saves them time. One key use case is in addressing internal issues within staff. KeySurvey provides a platform for honest feedback from employees, facilitating collaboration to solve problems and improve employee satisfaction.
Another important use case for KeySurvey is gathering feedback among large groups of people. The software centralizes surveys and responses in one location, making it convenient and efficient to collect data from a broad audience. This feature has been particularly beneficial for organizations looking to gain insights from customers or students.
KeySurvey also facilitates better teamwork and information sharing among team members. Its functionality and flexibility are highly valued by users who appreciate the ease of collaboration in survey projects. Furthermore, the software helps users understand their customers' experiences better, identify areas where internal training is needed, and gather valuable data to improve project delivery processes.
Additionally, KeySurvey's customer service and technical support have received positive feedback from users. The helpful and supportive assistance provided through live chat support has been especially appreciated. Users also value the ability to preload data, export it to other software, copy existing surveys, and easily download and share results.
Overall, KeySurvey has proven instrumental in various departments within organizations, including marketing and research studies. It has successfully gathered data to improve project delivery processes, enhance employee relations, measure customer satisfaction levels, and provide valuable insights to stakeholders.
Attribute Ratings
Reviews
(1-1 of 1)Perfect for enterprise companies
- Getting feedback from our customers after an event to make sure they have enjoyed what we have prepared for them.
- Using KeySurvey to get our members to vote for the board of directors.
- Asking for general feedback about various issues.
- One of the features we have heavily relied upon - being able to implement a complicated question logic into the survey to make it tailored for our clients. For example, if they have had paid online or at the event, they would get a set of questions that were related to their personal experience (instead of having to skip a bunch of questions)
- We also used the multilingual support because we sometimes needed to do it in two languages and the data was collected in one place (instead of having two separate surveys and manually collecting the information after the survey is complete)
- There are numerous question format options which were convenient for different reasons
- We also used KeySurvey for our employee evaluation where the managers, team members, and employees could fill out the forms for the employee review process.
- I used the KeySurvey more than other team members, so for me it was easy, but I have been told by some teammates that it wasn't the easiest tool to understand at first (perhaps too many options?).
- It can be pricey, but the features make up for that.
- Survey templates
- 100%10.0
- Themes
- 90%9.0
- Custom logo/branding
- 100%10.0
- Changes to live survey
- 90%9.0
- Question design help
- 100%10.0
- Multiple question types
- 100%10.0
- Survey logic flexibility
- 100%10.0
- Response tracking
- 100%10.0
- Data export
- 100%10.0
- Standard reports
- 100%10.0
- Custom reports
- 100%10.0
- Analytics
- 100%10.0
- Vendor-offered crowdsourcing
- N/AN/A
- Respondent restrictions
- 90%9.0
- Access controls
- 100%10.0
- Compliance
- 90%9.0
- We used it for the voting process for the board of directors and it was the most convenient way to do it (especially since the report has a timestamp and it was important for us since there was a strict deadline).
- We could find out what our client liked or disliked during our meetings, events, or any other actions.