Kitomba Salon and Spa Software

Kitomba Salon and Spa Software is a management solution designed to streamline operations for hair and beauty businesses in New Zealand. This software caters to salons, spas, and clinics of various sizes, providing tools to enhance productivity and customer service. According to the vendor, Kitomba is commonly used in the hair salon, beauty salon, day spa, medical spa, and wellness clinic industries.

Key Features

Appointment Book: According to the vendor, the appointment book feature allows users to manage appointments remotely and provides a visual representation of the salon's schedule. Users can create, modify, and cancel appointments, while staff members can view and adjust their schedules accordingly.

Online Booking: The online booking feature allows clients to conveniently book appointments online, reducing the need for phone calls. According to the vendor, clients can select services, preferred staff members, and available time slots through a user-friendly interface. Automated confirmation and reminder notifications are sent to clients, and the system integrates with the salon's appointment book for real-time updates.

Client Cards: The client cards feature stores detailed client information, including contact details, service history, and preferences. According to the vendor, it enables easy search and retrieval of client records and facilitates personalized service by providing insights into client preferences and previous treatments. Client profiles can be created with photos and documents for reference.

Photos and Documents: Users can upload and store photos and documents related to clients, treatments, and products. According to the vendor, this feature provides a visual reference for stylists and therapists to ensure consistent service delivery. It also allows for sharing before-and-after photos with clients for visual documentation of results. Photos and documents can be organized and categorized for easy retrieval.

Point-of-Sale: The point-of-sale feature facilitates seamless and efficient transactions for products and services. It supports various payment methods, including cash, card, and mobile payments. According to the vendor, itemized receipts are generated for clients, and the system tracks sales data to provide insights into revenue and profitability.

Marketing: The marketing feature offers tools to promote the salon's services and attract new clients. According to the vendor, users can create and distribute targeted email campaigns, manage customer loyalty programs and rewards, and access analytics and reporting on marketing campaign performance.

Loyalty: According to the vendor, the loyalty feature allows for the creation and management of customer loyalty programs. It tracks and rewards client visits and purchases, sending automated notifications about loyalty rewards and incentives. This feature provides insights into client loyalty and engagement.

Forms: The forms feature enables the creation and customization of digital forms for client consultations and consent. According to the vendor, it eliminates the need for paper forms and manual data entry, improving efficiency and accuracy in capturing client information. It also supports compliance with data protection and privacy regulations.

Timetables and Rotas: According to the vendor, Kitomba helps in managing staff schedules and shifts with the timetables and rotas feature. Users can create schedules for different departments or teams, providing visibility into staff availability and workload. This feature enables easy adjustment and modification of schedules.

Reporting: The reporting feature generates comprehensive reports on various aspects of the salon's operations. According to the vendor, it provides insights into sales performance, revenue, and profitability. Additionally, it offers analytics on client retention, average spend, and popular services, helping in making informed business decisions based on data-driven insights.