KmeetBoX

KmeetBoX is an all-in-one app designed by K BRAND S.R.L. a.s.u. to measure customer experience through surveys, profiling, direct marketing, and lead generation. According to the vendor, it aims to go beyond simple questionnaires and offers features for analyzing data, acquiring contacts, and launching personalized promotions. The product is suitable for businesses of all sizes, including small enterprises, large companies, and institutions. It caters to various professions and industries, such as call centers, retail stores, universities, event organizers, and automotive dealerships.

Key Features

Create Customized Questionnaires: According to the vendor, users can design personalized questionnaires using various formats like NPS, multiple choice, and open text. They can choose from different automated flow options to send surveys via SMS, email, or landing pages.

Collect Real-Time Data and Gather Contact Information: The vendor claims that the app allows users to capture real-time data from customer surveys and gather valuable contact information for future marketing campaigns and lead generation.

Utilize Integrated Dashboard for Advanced Analysis and Insights: The vendor states that users can access an intuitive dashboard that provides advanced analysis and insights based on the collected survey data. This feature aims to provide valuable insights into customer preferences, trends, and behavior.

Launch Personalized Promotions: According to the vendor, users can build trust and engage customers by launching personalized promotions based on user characteristics and preferences. This feature is designed to help create targeted marketing campaigns to increase customer loyalty and drive sales.

Evaluate Customer Satisfaction Levels: The vendor claims that the app allows users to measure and evaluate customer satisfaction levels with their service. Specifically designed for call centers, sales representatives, and customer support teams, it aims to enhance customer experience and improve service quality.

Engage in Dialogue with Customers: The vendor states that the app fosters communication and engagement with customers in the retail industry. It is tailored for supermarkets, retail stores, and franchise businesses to understand customer needs, preferences, and feedback.

Conduct Research and Statistical Surveys: According to the vendor, users can easily conduct research and statistical surveys in universities and social research institutions. This feature aims to gather valuable data for academic studies, market research, and policy-making.

Measure Stand Activity and Lessons: The vendor claims that the app allows users to track and measure stand activity and lessons at trade shows, conferences, and training courses. It aims to provide insights into attendee engagement and the effectiveness of educational sessions.

Receive Feedback on Services: According to the vendor, users can receive valuable feedback on services from customers in automotive dealerships, repair shops, and car rental companies. This feature aims to help improve service quality and address customer concerns to enhance overall customer satisfaction.