Kordeva CRM

Kordeva CRM is a Customer Relationship Management system specifically designed for small and medium-sized enterprises (SMEs) and corporations. It is widely used by sales and marketing professionals, call center managers and agents, academic institutions and administrators, as well as service-based and retail businesses.

Key Features

Sales CRM Software: According to the vendor, Kordeva CRM offers a suite of tools to manage customer relations, marketing campaigns, sales activities, and invoicing. It provides a centralized platform for storing and analyzing customer data, aiming to enhance customer relationship management processes.

Call Center Solution: The vendor claims that Kordeva CRM supports both inbound and outbound call center operations. It integrates with the CRM system, allowing agents to handle customer interactions efficiently. The software manages call routing, queuing, and agent performance to optimize call center operations.

Campus Management: Kordeva CRM is designed for educational institutions, aiming to provide a comprehensive campus management system. It facilitates academic processes, teacher-parent communication through a dedicated portal, and handles administrative tasks such as fee management and payroll.

Learning Management: According to the vendor, Kordeva CRM integrates with the OpenEdx platform to offer a robust learning management system. It enables online course management, interactive learning experiences, and online quizzes, aiming to enhance online learning experiences for educational institutions.

Enterprise Solutions: The vendor states that Kordeva CRM offers tailored enterprise solutions that can be customized to meet specific business requirements. The software provides flexible solutions that can be adapted to different business needs, aiming to improve performance and efficiency.