LeadsBase

LeadsBase, developed by Simplify Solutions, LLC, is a platform for customer experience that caters to businesses of various sizes. According to the vendor, this tool offers a range of products designed to help businesses improve their online reputation, efficiently communicate with customers and leads, collect payments, and manage customer relationships. With its versatile features, LeadsBase is said to be suitable for a variety of professions and industries, including real estate agents, home service providers, retailers, restaurants and food service establishments, and healthcare providers.

Key Features

Online Reviews: According to the vendor, LeadsBase allows businesses to automate the process of generating online reviews and manage them from a single location. It is claimed that businesses can increase their ratings, build a strong reputation, and improve their online visibility by sending review requests to recent customers via text messaging. The platform also offers the ability to manage and interact with customer reviews from various platforms in one convenient inbox.

Messaging: According to the vendor, LeadsBase enables businesses to reach their customers through text messaging. The platform provides a single inbox to manage all messages, including text messages, Facebook messages, Google messages, and more. Additionally, the Webchat feature allows businesses to connect with website visitors and convert them into leads and sales conversations.

Payments: The vendor claims that LeadsBase simplifies client invoicing and accelerates payment processing with its text-to-pay functionality. It is said that businesses can send secure payment links directly to customers' phones, allowing for quick and convenient payments. The platform supports various payment methods, including credit cards, debit cards, HSA, bank transfers, Google Pay, and Apple Pay.

CRM: According to the vendor, LeadsBase provides a user-friendly CRM system that helps businesses grow their audience and track the source of new leads. It is claimed that businesses can import existing leads to streamline client communication and enhance customer relationship management. The platform also allows businesses to keep track of customer interactions and communication history in one centralized place.

Webchat: The vendor states that LeadsBase offers a Webchat feature designed to increase lead conversion rates. It is claimed that businesses can engage website visitors in real-time through live chat and capture their contact details for effective follow-up. The chat window can be customized to align with the branding of the business, creating a more engaging user experience.

Missed Call Text Back: According to the vendor, LeadsBase automatically follows up via text when a call is missed, ensuring that potential leads are engaged even when the business is away or unavailable. The platform aims to keep the conversation alive and maintain engagement with potential customers.

Easily Integrates With Leading Apps: According to the vendor, LeadsBase seamlessly integrates with other popular apps, allowing businesses to optimize their operations and workflows. It is claimed that businesses can connect with their preferred tools and platforms to streamline processes and improve overall efficiency.