Lobby Attendant

QLine™ Software is a dynamic queuing software solution designed to streamline the check-in, processing, and visitor data gathering process for businesses of all sizes. According to the vendor, this software is aimed at various professions and industries, including doctors and dental offices, human resources departments, college administration, government municipalities, and any location with a high volume of visitors requiring reception.

Key Features

Quick & Easy Set-Up: According to the vendor, QLine™ Software can be set up quickly and easily. It is hosted on a cloud server and receives instant updates. With bundled packages and a simple pricing structure, businesses can be up and running with the software in as little as 2 weeks.

Customer Flow Management: QLine™ Software provides self-service check-in capabilities and queue management features, according to the vendor. Visitors are kept informed about their status through the lobby display monitor and estimated wait times.

Simple Data Collection: The vendor states that QLine™ Software simplifies data collection and analysis for businesses. It offers real-time logging and reporting options at the user and employee level.

Unlimited Agent Stations: According to the vendor, QLine™ Software allows for unlimited agent stations to work simultaneously. This enables multiple receptionist stations to handle visitor requests without limitations. Reporting options are available to view data from each receptionist station.

Flexible Questioning: QLine™ Software allows businesses to ask an unlimited number of questions to visitors, according to the vendor. These questions can be compiled in a drop-down format on a touch screen monitor for quick and easy responses.

Printer Integration: Depending on the visitor processing method chosen, the vendor states that QLine™ Software can integrate with a printer. This allows businesses to print tickets for visitors to recall their number if they are identified by numbers, similar to a deli counter.

High Visibility Alerts: According to the vendor, QLine™ Software enables businesses to set up alerts to notify staff and visitors about important updates or changes in the queue. These alerts can be displayed on-screen or in other high visibility areas.

Real-Time Queue Statistics: QLine™ Software provides businesses with real-time queue statistics, according to the vendor. This allows businesses to track and monitor the queue for informed decision-making and efficiency improvements.

Text Message Notifications: According to the vendor, QLine™ Software has the capability to notify visitors via text message. This feature keeps visitors informed about their queue status, estimated wait times, and important updates. It enhances communication and reduces the need for visitors to constantly check the lobby display monitor.

Customizable Interface: QLine™ Software offers a customizable interface, allowing businesses to tailor the look and feel of the software to match their branding and create a cohesive and professional user experience for visitors, according to the vendor.