TrustRadius Insights
LionDesk is a lead management and contact organization system that aims to automate business tasks and nurture contacts. Despite some …
Starting at $30 per month
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What is LionDesk powered by Lone Wolf?
LionDesk is a customer relationship management (CRM) software solution, from Lone Wolf Technologies since the May 2021 acquisition.LionDesk enables users to:Custom Landing PagesUsed to create converting landing pages from pre-built templates that capture leads and deliver them directly into…
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Get StartedPricing
Starter
$30
Cloud
per month
Pro+
$49
Cloud
per month
Elite
$99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://liondesk.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30 per month
Product Details
- About
- Tech Details
What is LionDesk powered by Lone Wolf?
LionDesk is a customer relationship management (CRM) software solution, from Lone Wolf Technologies since the May 2021 acquisition.
LionDesk enables users to:
Custom Landing Pages
LionDesk enables users to:
Custom Landing Pages
Used to create converting landing pages from pre-built templates that capture leads and deliver them directly into the LionDesk account for follow up automation.
A.I. Lead Followup
AI-powered ISA, has real conversations with leads via text for up to 12 months to nurture and qualify.
Transaction Management
Enter properties and track closings. Automate tasks, manage deadlines and don't let anything slip through the cracks.
Video Email & Video Texting
The only CRM with integrated Video Emails and Video Texting. Utilize one on one videos, within drips and mass emails/texting.
Texting Manager
Managing texting activity with a comprehensive view of all contact conversations.
Scheduled Emails & Texts
Save sales and marketing emails and send them to clients instantly, or put them on a future scheduled campaign.
Contact Management
Manage all types of lead sources, buyers, sellers, hot or cold clients and more by adding an unlimited number of tags to each client.
Lead Distribution
Take all the leads or distribute them to a team based on their performance or the ZipCode of the request.
3rd Party Lead Imports
Take existing lead sources (Zillow, Trulia, Realtor.com, etc) and send them to LionDesk for an instant response to a client.
Enhanced Drip Campaigns
Manage automated drip campaings with LionDesk. LionDesk campaigns can include automated texts messages and phone calls.
Auto Responders
Send automated emails, texts, and calls to every lead and tracks conversions.
Track Email Results
Know exactly which prospects are most interested in what is being sold with tracking notifications. Know who opens and clicks on emails.
Power Dialer
Speed through call lists and captures all the activity right into contact records as it happens.
Click to Call
Save time by clicking instead of dialing and track inbound and outbound calls and text messages.
Task Management
Avoid worrying about who should be calling next, because LionDesk will give a reminder.
Text 2 Sell
Use a personalized local area code number and create "Short Codes" to highlight on sign riders and flyers.
SubAccount Management
View enhanced reports on leads, create master Drip Campaigns to push to subaccount users and have a global view of all deals, properties and contacts in the office.
Direct Mail
Access to professionally designed and customizable digital and print resources.
Pre-Built Email & Text Campaigns
Access to 100s of complete drip campaigns including copy, schedule and audience segmentation.
3rd Party Integrations
The most important tools and best in class companies -can be accessible at one hub.
Facebook Lead Generation
Generate Leads without having to be a Facebook Ads Manager Expert. Custom and Pre-Built Audience Lists & Advertise Listings.
LionDesk powered by Lone Wolf Video
LionDesk powered by Lone Wolf Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
LionDesk is a lead management and contact organization system that aims to automate business tasks and nurture contacts. Despite some users experiencing glitches and inconsistent performance, LionDesk serves as a central location for client files and communications. This proves to be beneficial for users who previously used multiple programs to manage their real estate needs. The software helps track leads efficiently and keeps everything organized, providing users the ability to stay in touch with their database through successful drip campaigns. Users have found value in the messaging feature, which facilitates easy communication and lead management. Additionally, LionDesk offers the ability to send text campaigns, which is highly valued by users. The software has also been utilized as a marketing operating system and contact management system, allowing users to stay on top of mind by contacting people individually. Another key use case of LionDesk is its role as a CRM for real estate companies, making follow-up easier and allowing users to effectively manage their pipeline of potential clients. Despite some recurring problems and negative experiences with customer service, many users appreciate LionDesk's bulk email capabilities and find the software beneficial for client follow-up and database management. Overall, LionDesk helps users solve the problem of managing leads with its easy interface and organization features, while also serving educational purposes such as debating with MBA students. As a result, positive outcomes have been observed since using LionDesk, leading some users to even become affiliates to promote the product.
Texting Feature and Ease of Use: Users have found the texting feature on LionDesk to be great, allowing them to easily communicate with their customers. Many users have also mentioned that the site is easy to navigate, both on desktop and mobile devices.
Preloaded and Formatted Automated Email Drip: Users appreciate the preloaded and formatted automated email drip feature offered by LionDesk. They find it helpful in automating their email campaigns, saving time and effort.
Nice and Easy Interface: Some users have mentioned that LionDesk has a nice and easy interface, making it user-friendly. This makes it easier for users to navigate through the system and utilize its various functions effectively.
Difficulty with Features: Many users who paid for a year upfront have encountered issues getting the features to work and have experienced error messages. This has caused frustration and hindered their ability to fully utilize the software.
Lack of Customer Support: Numerous reviewers found the customer support provided by the company to be useless. They have reported glitches, bugs, and technical difficulties, such as not being able to login to the mobile site and not receiving notifications for new leads. These issues were exacerbated by the lack of timely assistance from the support team.
Limited Customization Options: Users expressed dissatisfaction with the inability to customize initial text messages to contacts. Some users had multiple tickets opened for almost 2 months without any reply from the development team. This lack of customization options has hindered their ability to tailor their communication strategies effectively.
Users have provided several recommendations for LionDesk. Firstly, it is advised to be aware of the system's uses and limitations. This suggests that users should familiarize themselves with the capabilities and restrictions of LionDesk to make the most out of the CRM. Secondly, users appreciate the great support for the software, including prompt fixes and follow-ups. This indicates that LionDesk has a responsive and helpful support team that addresses any issues promptly. Lastly, users recommend LionDesk as a simple alternative to Skyslope and as a better alternative to Realty Juggler and Top Producer. This suggests that LionDesk offers a user-friendly experience and is considered a more reliable option compared to other CRMs in the market. Overall, users recommend trying out LionDesk due to its reasonable pricing, compatibility with modern platforms, and positive experiences with the software.