Loop54

Loop54 eCommerce Personalisation Software is an AI-driven solution aimed at enhancing conversions and delivering personalized customer experiences in the online retail industry. According to the vendor, this software is tailored specifically for enterprise-level businesses, including eCommerce retailers, online marketplaces, B2C and B2B companies, as well as the fashion and apparel and consumer electronics industries. By leveraging advanced technology, Loop54 aims to empower businesses to optimize their search functionality, navigation, and recommendations, enabling them to create unique and responsive experiences for their customers.

Key Features

Site Search: According to the vendor, the software offers features such as predictive personalization, autocomplete, spellcheck, dynamic faceting, and related results, aiming to provide customers with a seamless and efficient search experience.

Browsing/Navigation: The software aims to personalize category navigation by dynamically sorting category listings based on in-session intent and individual customer preferences. It offers features like dynamic faceted navigation, self-optimized ranking and sorting, intuitive autocomplete, and related search results to enhance navigation and discovery, according to the vendor.

Recommendations: The software goes beyond basic product suggestions by offering relevant recommendations from the entire product catalog, including similar products, personalized recommendations, cross-selling, and top lists, as claimed by the vendor.

Algorithm: According to the vendor, the Loop54 personalization engine requires minimal data and human intervention to deliver one-to-one personalization. It continuously self-learns using small data sets, understands product relationships, and aims to provide unmatched relevance in search results.

API: The software is delivered as an API, making integration and creating user experiences easier for development teams. The vendor claims it offers quick implementation, multiple integration methods, front-end and back-end compatibility, REST API access, and libraries for Java, .NET, JavaScript, and PHP.