Loopz

Loopz Gift Cards is a gift card solution offered by Loopz Technologies Inc. It is designed to assist businesses of various sizes, including small retail stores, coffee shops, restaurants, and multi-location chains. According to the vendor, this fully integrated program allows businesses to sell digital and physical gift cards both in-store and online, with the aim of attracting new customers, increasing sales, and enhancing the overall customer experience.

Key Features

Sell Gift Cards: According to the vendor, businesses can easily issue digital or physical gift cards from their point of sale device or online platform. The product is said to accept various payment methods and integrate seamlessly with popular platforms such as Clover, Shopify, or Square.

Redeem Gift Cards: The vendor claims that businesses can accept gift cards as payment both in-store and online. They state that the redemption process can be streamlined through popular apps like Clover Register, Dining, or Sale. Additionally, businesses can connect their e-commerce store to enable online gift card redemption. It is worth noting that gift cards issued through Loopz are said to be redeemable in-store through Square POS.

Issue Store Credit: According to the vendor, businesses can use store credit to issue new gift cards or reload existing ones. They claim that this feature can enhance customer experience by allowing refunds to be processed as gift cards within the app. The vendor suggests that businesses can also encourage customers to reload their gift cards, potentially fostering loyalty. Furthermore, the product is said to provide control over employee permissions for issuing store credit or cashing out gift cards.

Run Promotions: The vendor asserts that businesses can boost gift card sales by offering incentives and promotions. They claim that attractive offers, such as "Buy $100 gift card, get 10% bonus amount," can be provided to attract customers. The vendor suggests that this feature can increase revenue and customer engagement through targeted promotional campaigns.

Track Performance: According to the vendor, businesses can gain insights into customer behavior and track the performance of their gift card program. They claim that detailed analytics and reports are available to monitor gift card activity, redemptions, and overall program performance. The vendor suggests that businesses can make data-driven decisions to optimize their gift card program.

Create Card Designs: The vendor states that businesses can customize the design of their gift cards with their own branding. They claim that multiple card designs can be created for customers to choose from. Additionally, businesses can order physical cards with custom designs through the Loopz dashboard. The vendor suggests that this feature can enhance brand identity and create a unique gift card experience.

Customize Gift Card Experience: According to the vendor, businesses can add their branding to the gift card checkout page and emails sent by the gift card program. They claim that the checkout page can be embedded on websites or shared on social media. The vendor suggests that this feature can provide a seamless and personalized gift card experience consistent with the brand's look and feel.

Customize Emails: The vendor states that businesses can tailor the look and feel of emails sent to gift card recipients and purchasers. They claim that branding and messaging can be added to the email templates, creating a cohesive brand experience throughout the entire gift card process. The vendor suggests that this feature can enhance customer engagement and reinforce brand identity.

Add a Tip: According to the vendor, businesses can enable customers to leave a tip when redeeming their gift cards. They state that tips on gift card payments can be managed through the Clover Shifts app on Clover devices. The vendor suggests that this feature provides a convenient way for customers to express their appreciation to staff members and ensures fair compensation.

Set Employee Permissions: The vendor claims that businesses can maintain control over their gift card program by managing employee access and permissions. They state that businesses can control which employees can issue store credit or cash out gift cards. This feature is said to help ensure security, accountability, and prevent misuse.