LoyaltyZen

LoyaltyZen is a white-label loyalty program and incentive software designed for marketing agencies, advertising agencies, software companies, retailers, and B2B companies. It aims to provide a range of features and tools to create personalized and seamless loyalty experiences across all channels. According to the vendor, LoyaltyZen offers a white-label loyalty platform that allows marketing agencies and software companies to implement customized loyalty programs on behalf of their customers. The platform can be branded with the agency's logo and design, providing a seamless experience for end-users.

Additionally, LoyaltyZen enables businesses to create sales incentive programs and B2B loyalty programs to motivate and engage salespeople, distributors, and resellers. The platform supports retail and omnichannel loyalty programs and can be integrated with e-commerce or ERP systems to create a single customer profile combining data from all sales channels. By implementing a loyalty program, businesses can encourage repeat purchases and increase customer loyalty, as LoyaltyZen provides tools and features to track and analyze customer behavior, allowing businesses to make data-driven decisions to increase sales.

The platform also offers various engagement tools such as email, SMS, and automation to increase participants' engagement. According to the vendor, LoyaltyZen's customer engagement portal is fully responsive and tailored for mobile devices, allowing participants to access the loyalty program, view their rewards, and redeem them using their mobile devices. The vendor states that LoyaltyZen offers an API that allows businesses to integrate their loyalty or sales incentive program with other systems such as ERP, CRM, or e-commerce stores. Businesses can also integrate LoyaltyZen with their favorite email marketing system to streamline communication with program members.

The platform provides an online rewards catalogue that businesses can customize to the preferences and needs of their program members. Participants can browse the catalogue, add rewards to their baskets, order them, and track the delivery status. Businesses have the flexibility to personalize the rewards catalogue based on participant preferences and demographics.