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Maple CRM has proven to be a valuable tool for businesses across various industries, addressing a range of common business problems. Users …
Starting at $7,200 per year (Rupees) per user
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What is Maple CRM?
Maple CRM is presented as a pure ‘Made In India’ product, from the company of the same name in Bangalore. Maple CRM gives a 360 Deg view of Sales and Customer Service. The company also provides customer management solutions to…
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Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.maplecrm.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7,200 per year (Rupees) per user
Product Details
- About
- Tech Details
What is Maple CRM?
Maple CRM is presented as a pure ‘Made In India’ product, from the company of the same name in Bangalore. Maple CRM gives a 360 Deg view of Sales and Customer Service. The company also provides customer management solutions to B2B and B2C product and service companies in India.
Maple CRM currently has releases that focus majorly on 3 segments
1.The B2C Service Management, which majorly helps consultants, CAs and agencies, provides solution for Immigration, education and business services.
2.The midsized B2B Product/Service companies to manage their new sales and repeated sales along with quotation & billing management solutions and reporting.
3.The B2B product companies with PAN India presence and looking for solutions to management their field service and customer support requests. This solution also helps B2B businesses to manage their AMCs, renewals, tracking of their field workforce with geo-tracking, geo-tagging via Maple CRM mobile App.
Maple CRM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Maple CRM has proven to be a valuable tool for businesses across various industries, addressing a range of common business problems. Users have found that customization is a key advantage of Maple CRM, allowing them to tailor the software to their specific requirements. However, there have been some instances where users have encountered challenges with customization after payment.
One recurring business problem that Maple CRM effectively solves is the need for technical expertise in customization and API integration. While the software lacks an in-house technical team for these tasks, users have reported success in hiring external professionals to address their customization needs. This flexibility allows businesses to adapt the CRM system to their unique workflows and processes.
Another significant business problem addressed by Maple CRM is the automation of lead sharing. Previously, companies relied on manual processes using tools like Google Sheets, which were time-consuming and prone to errors. With Maple CRM's automated lead sharing feature, this process is streamlined, saving time and improving accuracy.
Moreover, Maple CRM's user-friendly interface has been praised by sales teams who find it intuitive and easy to navigate compared to other CRM systems like Salesforce. This simplicity makes it appealing not only to managers but also to salespeople who require a seamless platform for managing customer relationships.
Additionally, businesses have benefitted from Maple CRM's role in monitoring daily operations and enhancing overall efficiency. The software provides comprehensive insights into sales, accounts, and documentation management, empowering businesses to make data-driven decisions and streamline their operations.
Furthermore, Maple CRM's ability to create customized CRMs for demand creation programs has resulted in a significant boost in sales feedback rates. This personalized approach helps businesses target their audience effectively and gather valuable insights that drive growth.
In conclusion, Maple CRM offers a flexible solution for businesses seeking customizable functionality, streamlined lead sharing processes, user-friendly interfaces, and improved operational efficiency. These features contribute to positive results reported by users including increased sales feedback rates and enhanced overall productivity.
Users of Maple CRM have made several recommendations based on their experiences with the software. The most common recommendations include:
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Users highly recommend Maple CRM for its simplicity and low cost, making it an excellent choice for small and medium-sized businesses (SMBs).
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Users emphasize the dedicated support team provided by Maple CRM, which offers prompt assistance and guidance whenever they encounter issues or require help with the software. This feature has been particularly valuable for managing clients effectively and increasing revenue.
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Users advise choosing Maple CRM because of its simplicity, capabilities, and affordability. They find the software easy to use, yet it offers sufficient features to meet their business needs. Furthermore, compared to other CRM options in the market, Maple CRM is relatively inexpensive, making it an attractive choice for businesses looking for a cost-effective solution.
Overall, users of Maple CRM recommend it as a suitable option for SMBs due to its user-friendly interface, dedicated support team, and combination of simplicity and affordability.