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MarketBox has become an essential tool for businesses looking to streamline their scheduling processes. With its user-friendly interface …
Starting at $39 per month
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What is MarketBox?
MarketBox is a scheduling software solution that aims to streamline appointment booking and scheduling for in-home and mobile service businesses. According to the vendor, MarketBox caters to businesses of all sizes, including small startups and large enterprises, within industries such as beauty services,...
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Basic
$39
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is MarketBox?
MarketBox is a scheduling software solution that aims to streamline appointment booking and scheduling for in-home and mobile service businesses. According to the vendor, MarketBox caters to businesses of all sizes, including small startups and large enterprises, within industries such as beauty services, car detailing, childcare, home healthcare, and home services.
Key Features
Online Booking: MarketBox offers an online booking flow that allows clients to conveniently choose their preferred time and date for appointments. Clients have the option to select their preferred service provider or let MarketBox automatically match them with the most suitable provider. The software also allows businesses to personalize the booking flow to align with their branding, ensuring a consistent customer experience.
Provider Scheduling: MarketBox's intelligent scheduling feature aims to match service providers with the right job instantly, minimizing scheduling errors. The software utilizes advanced algorithms and real-time availability updates to prevent double-bookings and scheduling conflicts. Additionally, custom travel zones can be set up to optimize team members' operations and reduce travel time between appointments.
Online Payments: MarketBox provides businesses with control over payment collection, allowing them to store client payment methods for convenient and timely transactions. Invoices can be easily updated and additional charges can be applied if there are changes to the job requirements. The software also offers automated cancellation payments to help businesses mitigate revenue loss caused by no-shows.
Integrations: MarketBox seamlessly integrates with existing systems, enabling businesses to transfer data and create a customized tech stack tailored to their specific needs. By integrating with CRM and marketing software, businesses can build custom workflows and enhance the customer experience. Access to up-to-date and comprehensive information from multiple systems is made possible, ensuring efficient operations.
Mobile App: MarketBox offers a mobile app that allows users to access schedules, manage availability, and stay updated while on the go. The app enables businesses to process charges and additional payments directly, eliminating the need for a separate point-of-sale machine. Automated notifications keep service providers informed about any schedule changes, ensuring they are always up to date.
MarketBox Features
- Supported: Automated Scheduling
- Supported: Client Database
- Supported: Confirmation/Reminders
- Supported: Mobile Access
- Supported: Multi-Location
- Supported: Online Booking
- Supported: Online Payments
- Supported: Recurring Appointments
- Supported: Website Integration
- Supported: Appointment Scheduling
- Supported: Email Reminders
- Supported: Alerts/Notifications
- Supported: Appointment Management
- Supported: Billing & Invoicing
- Supported: Client Management
- Supported: Credit Card Processing
- Supported: Customizable Branding
- Supported: Customizable Forms
- Supported: Customizable Templates
- Supported: Email Marketing
- Supported: Ratings/Reviews
- Supported: Reminders
- Supported: Attendance Tracking
- Supported: Payment Processing
- Supported: eCommerce Management
- Supported: Booking Management
- Supported: Calendar Management
- Supported: Class Scheduling
- Supported: Communication Management
- Supported: Member Management
- Supported: Online Registration
- Supported: Self Service Portal
- Supported: Staff Management
- Supported: Employee Management
- Supported: Lesson Notes
- Supported: Online Classes
- Supported: Parent/Student Portal
- Supported: Quotes/Estimates
- Supported: Scheduling
- Supported: Event Management
- Supported: Dispatch Management
- Supported: Electronic Payments
- Supported: Reporting & Statistics
- Supported: Job Management
- Supported: Reporting/Analytics
- Supported: Time Tracking
- Supported: Activity Tracking
- Supported: Contact Database
- Supported: Routing
- Supported: Service History
- Supported: Invoice Management
- Supported: Job Scheduling
- Supported: Employee Scheduling
- Supported: CRM
- Supported: Customer Database
- Supported: Cataloging/Categorization
- Supported: Categorization/Grouping
- Supported: Commission Management
- Supported: Order Management
- Supported: Promotions Management
- Supported: Returns Management
- Supported: SEO Management
- Supported: Shopping Cart
- Supported: API
- Supported: Customer History
- Supported: Mobile Grooming
- Supported: Point of Sale (POS)
- Supported: Service Catalog
- Supported: Client Portal
- Supported: Third Party Integrations
- Supported: For Salons and Spas
- Supported: Transaction History
- Supported: Availability Management
- Supported: Real-time Scheduling
- Supported: Resource Scheduling
- Supported: Data Security
- Supported: Multi-Store
- Supported: Reviews Management
MarketBox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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MarketBox has become an essential tool for businesses looking to streamline their scheduling processes. With its user-friendly interface and efficient features, MarketBox has made it easier for clients to schedule appointments and for businesses to manage their operations effectively. Users have praised the software's exceptional customer support, with representatives going above and beyond to address their questions and explain the various features. The straightforward navigation and convenience of allowing clients to book directly with providers have eliminated the need for office callbacks, making the entire process more seamless. Additionally, MarketBox's automations, scheduling software, booking, and provider profile management features have proven particularly useful for teams, saving time and improving efficiency. Overall, MarketBox is a powerful and customizable booking platform that empowers providers with the technology they need to scale their businesses effectively.
Easy-to-use Scheduling Feature: Reviewers have consistently praised the scheduling feature of MarketBox, with many stating that it is fantastic and easy to use. Users appreciate how the software allows them to easily manage and make changes to their bookings, saving them time and effort.
Responsive Support Team: Customers have repeatedly mentioned the highly responsive support team of MarketBox, noting their quick assistance with setting up and integrating the software. The exceptional customer service provided by the support team throughout the onboarding process has been appreciated by users.
Convenient Booking Process: Many reviewers have expressed their satisfaction with MarketBox's convenient booking process. They value how clients can schedule lessons by simply inputting their pool address, which automatically routes them to the correct instructor's schedule. This feature has been commended for its convenience and ease-of-use for both clients and instructors.
Mobile Functioning and Reschedule Functions: Some users have expressed that the mobile functioning and reschedule functions of MarketBox could be improved, citing difficulties in accessing and navigating these features on their mobile devices.
Lack of Robustness in Client Profiles: According to some users, the client profiles in MarketBox are considered to be lacking in robustness. These users feel that there is a need for additional fields or customization options within the client profiles to better track and manage important information about clients.
Confusion with Virtual and In-person Services: There have been reports from users about confusion caused by MarketBox's software not automatically differentiating between virtual and in-person services. This has resulted in inconvenience for both clients and service providers who may inadvertently book or schedule appointments incorrectly.