MARS Reservation System

The MARS Reservation System, developed by Mach Associates Ltd, is a browser-based Dynamic Packaging System specifically designed for tour operators in the travel industry. According to the vendor, this software solution enables tour operators to create customized travel packages by combining flights, accommodations, transfers, and activities. The MARS Reservation System caters to tour operators of all sizes and is widely used by professionals in the tour operator, travel agency, online travel agency, destination management company, and travel management company industries.

Key Features

Tour Operator Reservations System: The MARS Reservation System is a browser-based Dynamic Packaging System designed for tour operators in the travel industry. According to the vendor, it allows tour operators to create customized travel packages by combining flights, accommodations, transfers, and activities.

ERS Connect: ERS Connect is an application provided by Mach Associates for connecting to external reservation systems. According to the vendor, it offers a modular approach, allowing tour operators to connect to Global Distribution Systems (GDS), Ferry Operators, Eurostar, and Bed Banks. This feature expands tour operators' product offerings by accessing a wide range of inventory and services from external providers.

Hotel Shield: Hotel Shield is a feature that helps tour operators find competitive room rates. According to the vendor, it continuously monitors and compares hotel prices across multiple sources, ensuring tour operators can offer competitive prices and availability to their customers, enhancing customer satisfaction.

Internet Booking Engine (Webookit): Webookit is an Internet Booking Engine application offered by Mach Associates. According to the vendor, it allows tour operators to deliver their entire range of travel products through their website. Tour operators can monitor website performance in real-time and make critical changes to optimize the booking process and improve conversion rates.

Specialist Software Solutions: Mach Associates offers specialist software solutions tailored to the needs of the travel industry. According to the vendor, these solutions provide tour operators with efficient tools for inventory management, pricing, reservations, customer relationship management, and reporting.

Specialist Hosting Solutions: Mach Associates provides dedicated server and specialist hosting solutions designed for the travel industry. According to the vendor, these solutions offer the necessary internet expertise, technical know-how, and server platforms to run critical applications. Security patching, off-site backups, and specialist knowledge are included to ensure a high level of service and data protection.

Specialist Networking Solutions: Mach Associates offers specialist networking solutions to improve connectivity within travel businesses. According to the vendor, these solutions enhance communication and collaboration among different departments and locations. Combined with the Network Monitoring Service, tour operators can ensure the stability and performance of their online business.

Browser-based Dynamic Packaging System: The MARS Reservation System is a browser-based solution that allows tour operators to access and manage their operations from any device with an internet connection. According to the vendor, this feature provides flexibility and convenience for tour operators to work remotely and access the system on the go, reducing IT infrastructure costs.

Modular Approach: The ERS Connect feature follows a modular approach, enabling tour operators to connect to different external reservation systems as needed. According to the vendor, this flexibility allows tour operators to expand their distribution channels and access a wide range of inventory and services, providing cost-effectiveness by selecting specific modules.

Real-time Performance Monitoring: The Internet Booking Engine (Webookit) provides real-time performance monitoring for tour operators' websites. According to the vendor, this feature allows tour operators to track and analyze website performance metrics, such as page load times, bounce rates, and conversion rates, enabling data-driven decisions to optimize the user experience.