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Users of MediClaims have found that the frequent updates provided by WLT have greatly improved their efficiency and enabled them to refine …
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Basic
$1
Cloud
one-time fee
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is MediClaims?
MediClaims Features
- Supported: COBRA Administration
- Supported: Disability Insurance Administration
- Supported: Employee Benefits Administration
- Supported: HIPAA Compliant
- Supported: HSA/FSA Administration
- Supported: Health Insurance Administration
- Supported: Life Insurance Administration
- Supported: Online Benefits Enrollment
- Supported: Provider Management
- Supported: Claims Adjuster Management
- Supported: Claims Tracking
- Supported: Compliance Management
- Supported: Customer Management
- Supported: Document Management
- Supported: Electronic Claims
- Supported: Paper-Based Claims
- Supported: Payor Management
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
MediClaims Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of MediClaims have found that the frequent updates provided by WLT have greatly improved their efficiency and enabled them to refine their processes. These updates allow users to stay current with industry trends and regulations, ensuring that they are able to provide accurate and up-to-date health plans for their clients. While the roll-out of WLT could be smoother, users appreciate the ability to customize health plans according to their clients' specific needs. The software is fairly easy to train on, and users appreciate the range of options it offers, allowing them to tailor health plans to meet the unique requirements of each client.
One of the standout features of MediClaims is the robust reporting functionality. Users have praised this feature for its ability to provide detailed and unique benefit design options. The reporting feature allows users to analyze data and gain valuable insights into their clients' insurance coverage, helping them make informed decisions for their clients. Additionally, MediClaims regularly upgrades its software based on user feedback and suggestions. This responsiveness has been highly appreciated by users who feel that their voices are heard, and their needs are taken into account.
MediClaims keeps all client and insurance information in one centralized area, making it convenient for users to access and verify ID numbers and benefits. It eliminates the need for manual searches across multiple systems, saving users time and effort. This consolidated approach enhances accuracy in managing client data, ensuring that important information is readily available when needed.
Overall, users are quite satisfied with MediClaims' customer service. Their positive experiences highlight the high level of support provided by the company. Whether it's addressing queries or troubleshooting issues, users have found MediClaims' customer service team to be attentive and helpful. This dedicated support has helped users navigate any challenges they may encounter while using the software.
In summary, MediClaims provides a range of useful features that address key pain points faced by its users. From customizable health plans to robust reporting capabilities and centralized client information management, this software streamlines processes and enhances efficiency for healthcare professionals. The ongoing updates and responsive customer service further contribute to users' satisfaction with the product.
Intuitive System: Many users have found that after spending enough time using MediClaims, the system becomes intuitive in identifying issues and improving the claims process.
Excellent Customer Service: Users consistently praise the customer service provided by MediClaims, describing it as responsive and easy to communicate with.
User-Friendly Interface: Numerous reviewers appreciate how user-friendly MediClaims is, mentioning its ease of use and navigation.
Provider Maintenance Customization: Lack of customization options at the group level has been a common concern among users, who have expressed that the current system could be improved to better meet their needs.
FSA Claims Processing: Users have reported difficulties with FSA claims processing, including lengthy syncing processes and claims getting held up. This has caused frustration and delays in claim reimbursement for some reviewers.
Reports Application: The Reports application in MediClaims has faced criticism for its lackluster functionality. Reviewers have found the reports to be clunky and not easily convertible to Excel, making it challenging to extract and analyze data efficiently.