Mehery

Mehery is a customer engagement tool designed to help businesses grow by connecting with their customers through various channels. According to the vendor, it is suitable for small to large companies across a range of professions and industries, including retail, real estate, e-commerce, contact centers, and CRM.

Key Features

Multi Agent, Multi-Channel, Customer Engagement Tools In One Workspace: Mehery allows businesses to connect with customers using various messaging platforms such as WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, Twitter DM, WebChat, AppChat, and email. According to the vendor, all customer communication channels are integrated and available in one workspace, providing easy navigation of customer communications in one place.

Smart Messaging: Mehery supports messaging on popular platforms like WhatsApp Business API, Facebook Messenger, Telegram, and Twitter DM. According to the vendor, it enables businesses to engage with customers through multiple messaging platforms, providing a convenient and efficient way to communicate with customers.

Multiple Agents: Mehery allows businesses to utilize multiple agents to address customer engagements. According to the vendor, by harnessing the power of collaboration among agents, it provides better customer service and enables efficient handling of customer inquiries and requests.

Multiple Messengers: With Mehery, businesses can integrate multiple messaging platforms, including WhatsApp Business API, Facebook Messenger, Instagram DM, Telegram, and Twitter DM. According to the vendor, this centralized platform streamlines customer communication by consolidating all messengers in one place.

Multiple Devices: Mehery allows agents to communicate with customers using browsers or the Mehery App, providing flexibility in accessing and managing customer engagements. According to the vendor, agents can stay connected with customers on multiple devices.

Multiple Media: Agents using Mehery can send and receive text, images, documents, videos, and voice messages with customers. According to the vendor, this supports rich media communication and enhances customer engagement by enabling the exchange of various types of content.

Quick Setup: Mehery enables businesses to go live within a day with all their channels. According to the vendor, it offers ease of setup and implementation, providing resources and support for a smooth and efficient onboarding process.

Customer Journeys: With Mehery, businesses can create their own customer journeys. According to the vendor, it provides the ability to build and manage personalized customer experiences, allowing businesses to tailor customer interactions based on their specific needs.

Open API's: Mehery offers an Open API architecture for seamless integration with eCommerce, Contact Centers, CRM, and other applications. According to the vendor, this flexibility and customization options enable businesses to connect Mehery with their existing systems and software.

Modular Pricing: Mehery offers a pay-as-you-use model for flexible pricing based on business needs. According to the vendor, it allows businesses to choose an appropriate license that fits their requirements and provides cost-effective pricing options for businesses of all sizes.