Menumiz

Menumiz is a platform designed to streamline restaurant operations and enhance the dining experience for both customers and staff. According to the vendor, it offers a range of features including table management, menu management, order taking, payment processing, analytics and reporting, inventory management, online ordering, customer loyalty programs, staff management, and online reservations. The product is suitable for restaurants of all sizes, from small cafes and food trucks to large chain restaurants and franchises. It caters to restaurant owners, managers, food service professionals, hospitality industry professionals, catering companies, and food truck operators.

Key Features

e-Waiter™: According to the vendor, this feature utilizes AI-powered technology to take orders through chat and voice, supporting multi-language communication with customers. The interactive interface allows customers to explore the menu and facilities, potentially saving time and increasing table turnover.

Video Menus: The vendor claims that this feature engages customers with visually enticing short videos showcasing dishes in addition to images on the menu. The visual persuasion effect and guided motivation are said to potentially increase sales and enhance the dining experience.

Smart Pricing: According to the vendor, this feature automates price changes based on a chosen schedule for each dish, potentially eliminating the need for manual price management. The vendor claims that this can increase sales while reducing concerns about price miscalculation.

Contactless Ordering: The vendor states that this feature enables customers to conveniently place orders through a digital menu, accessible by scanning a QR code. Customers can filter menus based on their dietary preferences, potentially speeding up table turnover and reducing order mistakes.

Table-side Ordering: According to the vendor, this feature supports traditional table-side ordering (TSO) in addition to self-service QR code-based orders. Waitstaff can use mobile devices or tablets to take orders, manage payments, edit orders, process refunds, and track order history.

Tip Management: The vendor claims that this feature efficiently tracks and manages tips, including tip pooling and settlement. The vendor states that it enables smooth tip management based on table numbers, date and time, username, or order number.

Reports: According to the vendor, this feature provides access to standard reports such as X & Z reports, P Mix report, tax and tips reports, and sales reports for each dish. The vendor claims that it allows users to analyze business performance from anywhere using these comprehensive reports.

Web & App: The vendor states that Menumiz works on both web and app platforms for guests and restaurants. The app is said to provide a better interface and enhanced security compared to a web browser. According to the vendor, guests can use the app without downloading it while dining.

Hardware Independent: According to the vendor, Menumiz works on any mobile device, tablet, or desktop without the need for additional equipment or gadgets. The vendor states that waitstaff can use their own mobile phones as long as they are connected to reliable Wi-Fi or data.