Mikkom

The Mikkom Booking Management System is an online appointment booking and management solution designed to streamline the booking process for small to large companies. According to the vendor, it caters to a wide range of professions and industries, including healthcare providers, venues, vaccination centers, help desks, and support centers. Mikkom Booking Management System offers a flexible and customizable online booking solution that can be tailored to meet the specific needs of businesses.

Key Features

Flexible and Customizable Online Booking Solution: According to the vendor, Mikkom Booking Management System provides a highly flexible and customizable online booking solution that can be tailored to meet the specific needs of businesses.

Integration with 3rd Party Legacy Systems: The system can generate its own appointment settings or seamlessly integrate with existing 3rd party legacy systems, according to the vendor, allowing businesses to protect their previous investments.

Seamless Brand Integration: According to the vendor, Mikkom Booking Management System seamlessly matches the "look and feel" of the brand identity, ensuring a consistent and professional user experience.

Rapid Deployment and User-Friendly Interface: The vendor claims that the system can be deployed rapidly without the need for IT involvement or coding knowledge, thanks to its building block approach and straightforward user interface.

Support for Multi-Site and Multi-Service Setups: The system supports multi-site and multi-service setups, making it suitable for businesses with multiple locations or offerings, according to the vendor.

Enhanced Data Capture for Accurate Service Matching: According to the vendor, Mikkom Booking Management System captures enhanced data during the booking process, ensuring accurate matching of services to client needs.

Collection of Additional Information for Post-Booking Service: The system collects additional information from clients during the booking process, according to the vendor, enabling businesses to provide better post-booking service and personalized experiences.

Omni-Channel, Multi-Lingual 2-Way Communications: According to the vendor, Mikkom Booking Management System supports omni-channel, multi-lingual 2-way communications, allowing businesses to communicate with clients via email, text (SMS), WhatsApp, voice, or any other preferred channel.

Uncomplicated Real-Time Admin Control System: The vendor states that the system provides an uncomplicated real-time admin control system, enabling easy management, control, and monitoring of appointments and bookings.

3rd Party Integration and White-Labeling: According to the vendor, Mikkom Booking Management System supports 3rd party integration via open APIs, allowing businesses to integrate with other systems and protect their existing legacy system investments. It also offers white-labeling options for branding customization, increasing client trust and adoption.