ModSquad

ModSquad is a Customer Experience (CX) Service provider offering customer support, content moderation, trust and safety, community management, and social media services to brands arounds the globe.

Operating since 2007, ModSquad states they embrace the remote model, and steer clear of cubicles in soulless call centers. They secure their distributed team with Cubeless, the company's own patent-pending security platform. They deploy services by the hour rather than FTEs, which they describe as inefficient. The vendor further states that their Mods are experienced, and empathetic.