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Ease of Use: Many users have found Mokapen to be easy to use and practical, making it an essential tool for their companies. The …
Starting at $9 per month
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What is Mokapen?
Mokapen is a CRM solution developed by Mokapen Srl, targeting small enterprises, freelancers, and students. According to the vendor, this software aims to streamline business processes, enhance collaboration, and effectively manage customer relationships. It is designed to cater to a variety of professions...
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Basic
$9
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Mokapen?
Mokapen is a CRM solution developed by Mokapen Srl, targeting small enterprises, freelancers, and students. According to the vendor, this software aims to streamline business processes, enhance collaboration, and effectively manage customer relationships. It is designed to cater to a variety of professions and industries, including freelancers, small and medium-sized enterprises (SMEs), consultants, startups, and students.
Key Features
Projects & Tasks: According to the vendor, Mokapen allows users to create projects and tasks for teams, define deadlines, and assign accountable individuals, thereby streamlining workflow and automating processes.
Involve your Customers in dedicated projects: The vendor claims that Mokapen enables users to invite customers as guests, limiting their visibility and facilitating collaboration on specific projects. This feature aims to ensure seamless communication and efficient project management.
Connect your network of contacts: The vendor states that Mokapen allows users to upload their contacts directory and associate activities with each contact. This feature provides easy access to complete action history, aiding in effective relationship management.
Solve issues through tickets: Mokapen offers a ticket management system, allowing users to efficiently handle customer support tickets. The vendor claims that users can receive tickets directly from customers and provide timely resolutions.
Plan sales digitally: According to the vendor, Mokapen facilitates the conversion of leads into customers, tracks team sales opportunities in pipelines, and expedites deal closures. This feature aims to enhance sales planning and accelerate the sales process.
Collaboration: Mokapen enables users to create organizations and collaborate with others, launching projects with users from different organizations. According to the vendor, this fosters teamwork and enhances productivity.
Network: Mokapen provides access to a marketplace of innovative companies, allowing users to connect with potential customers and partners. The vendor claims that this feature expands the network and opens up new business opportunities.
Integrations: According to the vendor, Mokapen seamlessly integrates with favorite apps, providing quick access and enhancing productivity.
Reports: Mokapen offers interactive dashboards for in-depth data analysis. Users can define views and filters for customized reports, gaining valuable insights to drive informed decision-making, as per the vendor.
Security: Mokapen is designed to be GDPR compliant and provides a private mode for organization data. According to the vendor, this ensures the utmost security and privacy of sensitive information.
Mokapen Features
- Supported: Territory Management
- Supported: Contact Management
- Supported: Calendar/Reminder System
- Supported: Lead Management
- Supported: Task Management
- Supported: Marketing Automation
- Supported: Sales Pipeline Management
- Supported: Workflow Management
- Supported: Document Storage
- Supported: Mobile Access
- Supported: Interaction Tracking
- Supported: Activity Dashboard
- Supported: Email Marketing
- Supported: Lead Generation
- Supported: Segmentation
- Supported: Search/Filter
- Supported: Business Card/Badge Scanning
- Supported: Lead Qualification
- Supported: Calendar Management
- Supported: Collaboration Tools
- Supported: Commenting/Notes
- Supported: Create Subtasks
- Supported: Deadline Management
- Supported: Drag & Drop
- Supported: Gantt/Timeline View
- Supported: Percent-Complete Tracking
- Supported: Prioritization
- Supported: Recurring Tasks
- Supported: Reporting/Analytics
- Supported: Task Board View
- Supported: Time Tracking
- Supported: To-Do List
- Supported: Document Management
- Supported: Project Management
- Supported: Contact Database
- Supported: Data Import/Export
- Supported: Lead Capture
- Supported: Lead Nurturing
- Supported: Lead Segmentation
- Supported: Pipeline Management
- Supported: Campaign Management
- Supported: Sales Reports
- Supported: Source Tracking
Mokapen Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Ease of Use: Many users have found Mokapen to be easy to use and practical, making it an essential tool for their companies. The user-friendly interface allows for effortless navigation, even for those who have never used a similar tool before.
Feature Rich: Users appreciate the wide range of features offered by Mokapen, particularly in terms of its working flow and task management capabilities. These features enhance productivity and streamline workflows, allowing users to effectively manage their tasks.
Responsive Backend: Reviewers have praised the quick and responsive backend of Mokapen. This ensures smooth and efficient navigation throughout the software, enabling users to easily access different pages without any delays or frustrations.
Small Bug in Calendar Feature: Some reviewers have mentioned encountering a small bug in the calendar feature of Mokapen. It seems that this issue has been reported by a few users, indicating that it may not be an isolated incident. However, it is important to note that the bug was quickly resolved within 5 minutes with the help of the customer care team.
Limited Integrations: Several users have expressed their dissatisfaction with the limited integrations offered by Mokapen. While the software provides some integration options, a number of reviewers felt that there should be more compatibility with other tools and platforms. This suggests that Mokapen might benefit from expanding its range of integrations to better meet user needs.
Lack of Advanced Features: A few reviewers have commented on the lack of advanced features in Mokapen. Although they appreciate its simplicity, some users have expressed a desire for additional functionality beyond basic task management capabilities. It appears that these individuals are seeking more robust features to enhance their productivity and workflow efficiency.