Mozeo

Mozeo is a text messaging platform provided by Mozeo, LLC that aims to enhance communication strategies for businesses. It offers various features, including text messaging, messenger, live chat, and voice services. According to the vendor, Mozeo caters to businesses of all sizes, from small startups to large enterprises. It is utilized by professionals and industries such as e-commerce, retail, restaurants, hospitality, and nonprofit organizations.

Key Features

Unlimited Users: According to the vendor, Mozeo allows businesses to have unlimited users accessing and utilizing its text messaging tools. This enables multiple team members to collaborate and manage contacts, messages, and campaigns through a single web-based service.

Dedicated Number: Mozeo provides businesses with a dedicated phone number for their text messaging communication. The vendor states that this number enables potential or current contacts to text the business without requiring any additional setup or app.

SMS & MMS: Mozeo supports both SMS (Short Message Service) and MMS (Multimedia Messaging Service) for text messaging. Businesses can send text messages with rich media content, such as images and videos, to effectively engage their audience.

Contacts & Groups: Mozeo offers a comprehensive contact management system. Businesses can organize their contacts into groups, making it convenient to send targeted messages to specific segments of their audience.

Messaging Inbox: Mozeo provides a robust inbox to manage all incoming text messages from contacts. Businesses can view and respond to messages in a single, well-organized interface.

Web Access: Mozeo's tools are accessible through a web-based service, allowing users to manage their contacts, team, and messages from anywhere with an internet connection. This feature enables businesses to stay connected and responsive even when they are not physically present in the office.

Text Broadcasts: According to the vendor, Mozeo enables businesses to send text broadcasts, simultaneously reaching a large number of contacts. This feature is particularly useful for sending announcements, promotions, or important updates to the entire audience.

Quick Replies: Mozeo allows businesses to create predefined quick replies for frequently asked questions or common responses. This feature saves time and ensures consistent and efficient communication with contacts.

Simple Install: According to the vendor, Mozeo's messenger can be easily installed on a website, providing visitors with the option to contact the business via text, email, or live chat. This facilitates lead capture in real-time and offers multiple communication channels for the audience.

Multichannel: Mozeo's messenger supports multiple channels, including text, email, and live chat. This feature allows visitors to choose their preferred communication method, enhancing user experience and engagement.