Multichannel Messaging Platform

The Multichannel Messaging Platform by Messaggio is a solution designed to facilitate customer messaging and communication across multiple channels. According to the vendor, this platform is suitable for businesses of various sizes, from small startups to large enterprises. Professionals in marketing, customer support, e-commerce, retail, travel, tourism, banking, and finance industries can leverage this platform to enhance customer engagement, improve brand recognition, and potentially increase customer loyalty.

Key Features

SMS notifications: According to the vendor, businesses can send customizable notifications to customers through SMS, providing important order updates, appointment confirmations, and other essential information.

Viber for business: The vendor states that businesses can utilize Viber as a communication tool to advertise, send notifications, and engage in chat conversations with clients. They can benefit from Viber's range of business tools for marketing and customer support, potentially enhancing customer loyalty and engagement.

WhatsApp Business API: According to the vendor, businesses can engage customers through WhatsApp by sending interactive trigger messages and utilizing message marketing features. They can personalize messages with emojis, images, and buttons to potentially increase customer engagement and leverage WhatsApp's high open rate.

VKontakte Business Messaging: The vendor claims that businesses can send trigger notifications to the popular Russian-speaking social network VKontakte, extending messaging to Viber or SMS for subscribers not registered on VKontakte. They can enable two-way communication with users and include up to 2048 characters and 5 images in a message.

Telegram bot: According to the vendor, businesses can send bulk messages to Telegram channels, groups, or users' private messages, automate posts, schedule campaigns, and run A/B tests for better engagement. They can utilize Telegram's large user base and high open rates to potentially reach and engage customers effectively.

Verified SMS: The vendor claims that businesses can transform regular Android SMS messages into attractive branded headers and content, enhancing the appearance of SMS messages for better brand recognition. They can improve customer trust and engagement with verified SMS messages, delivering important information and notifications.

RCS: According to the vendor, businesses can utilize the enhanced messaging solution for brand communication on Android devices, sending rich media content such as images, videos, and documents. They can engage customers with interactive elements and extended statuses, benefiting from fast and reliable delivery of RCS messages.

Mobile ID: The vendor states that businesses can use a high-quality user verification channel with phone number binding to potentially increase conversion rates with reliable two-factor authentication methods. They can verify users on websites or applications securely and efficiently, improving security and protecting user accounts with mobile ID verification.

Scheduler and Calendar: According to the vendor, businesses can plan and schedule messaging campaigns in advance, setting specific dates and times for sending messages. They can ensure timely and targeted communication with customers, potentially enhancing the effectiveness of messaging campaigns.

Smooth sending and A/B testing: The vendor claims that businesses can distribute messages evenly over a specified time period, managing load on call centers or websites. They can also support A/B testing to determine the most effective content and strategies, potentially optimizing communication efforts.

Personalization and URL shortener: According to the vendor, businesses can personalize messages with customer-specific information, including names or purchase history for a more personalized experience. They can also shorten long URLs and track click-through rates for links, potentially enhancing message content and measuring engagement.