MyClinic365

MyClinic365 is a practice management software solution designed to streamline administrative tasks and enhance efficiency for healthcare practitioners. According to the vendor, MyClinic365 caters to healthcare practitioners of all sizes, from small clinics to large medical practices. It is intended for use by professionals in various fields, including general practitioners, dentists, dietitians & nutritionists, physical therapists, and mental health professionals.

Key Features

Advanced Self-scheduling: According to the vendor, MyClinic365 utilizes conversational chatbots to facilitate appointment scheduling, enabling communication across multiple channels and eliminating the need for phone calls.

Diary of Appointments: The software provides a comprehensive view of all clinicians' schedules, allowing users to check patient arrivals, view patient bookings, and efficiently manage the waitlist.

Calendar Features: MyClinic365 offers an organized and user-friendly calendar interface, allowing users to schedule appointments across multiple locations. It provides daily and weekly views for easy appointment management.

Bespoke Scheduling Rules: The software allows practices to have complete control over their scheduling process. According to the vendor, it offers a highly customizable rules-based scheduling system, enabling practices to define appointment types and set staff service hours and time off.

Telemedicine: MyClinic365 facilitates remote healthcare by providing video consultation capabilities. The software maintains a log of all patient visits for reference and offers secure and convenient handling of invoices and payments.

Waiting Room: According to the vendor, MyClinic365 offers a mobile-friendly waiting room experience. It integrates with Stripe for secure payment processing and supports both cash payments and online transactions. The software complies with data security standards, including HIPAA and ISO 27000.

Patient Communication: MyClinic365 enables secure messaging and chat functionality for streamlined patient communication. It eliminates the need for phone calls and allows users to access complete patient conversation history without the need for additional apps or downloads.

Appointment Reminders: The software sends SMS and email reminders to patients to reduce no-shows. According to the vendor, these reminders are customizable and can include pre-appointment instructions. Patients can easily confirm, cancel, or reschedule appointments.

Automated Wait Lists: MyClinic365 allows patients to opt-in for wait lists and provides instant notifications when appointments become available. This feature helps practices maintain a full schedule and keeps patients informed about available slots.

Team Workflows: The software includes a "To Do" list and whiteboard for effective team coordination. It promotes collaboration and communication among team members and helps measure practice performance for continuous improvement.