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NetScaler ADC

NetScaler ADC
Formerly Citrix ADC

Overview

What is NetScaler ADC?

NetScaler ADC is an application delivery controller.

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Recent Reviews

TrustRadius Insights

Citrix NetScaler has been widely used by users for various purposes, showcasing its versatility and value in multiple scenarios. One key …
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Review of citrix adc

6 out of 10
May 17, 2022
Incentivized
We use it for virtual desktops and provide it as a service to other organisations. It allows us to manage the desktops remotely and …
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Pricing

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What is NetScaler ADC?

NetScaler ADC is an application delivery controller.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Configure Citrix ADC for HA configurations??

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Demo: Content Inspection with Citrix ADC

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Citrix ADC: Exploiting CVE-2019-19781 and how to mitigate against future vulnerabilities.

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Product Details

What is NetScaler ADC?

NetScaler ADC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetScaler ADC is an application delivery controller.

Reviewers rate Support Rating highest, with a score of 7.3.

The most common users of NetScaler ADC are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(135)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix NetScaler has been widely used by users for various purposes, showcasing its versatility and value in multiple scenarios. One key use case is the implementation of Citrix NetScaler as an access gateway, providing secure authentication with a two-factor login process. This has allowed users to protect sensitive information such as health records and address data loss prevention. Another significant use case is the utilization of Citrix NetScaler's load balancing capabilities by server administrators. This feature enables them to update or patch servers one at a time without any production downtime, ensuring smooth operations and uninterrupted service.

Organizations have embraced Citrix NetScaler to enhance their application and service availability through load balancing, guaranteeing high levels of service and reliability for end users. Furthermore, the content switching feature has proven effective in routing web traffic to the appropriate back-end resources. Consultants specializing in virtualization have leveraged Citrix NetScaler's features like single sign-on to storefront and infrastructure component monitoring to improve security and performance. The software has also been instrumental in providing fault tolerance for critical applications, facilitating seamless transitions between app servers in case of failures.

Users from various departments and locations, including manufacturing, shipping, and sales, have relied on Citrix NetScaler for global access to their Citrix environment, ensuring business continuity. It has served as a front end for Citrix Virtual Apps and Desktops, enabling remote access for users and boosting flexibility and productivity. Additionally, Citrix NetScaler has been deployed as a load-balanced gateway for application and desktop delivery, offering robust security measures, monitoring capabilities, and an application firewall.

The flexibility and ease of use offered by Citrix NetScaler have garnered appreciation from users, particularly in low bandwidth situations and remote or out-of-office settings. It has also enhanced the security of WAN edge solutions while ensuring a consistent user experience across multiple application and desktop delivery solutions. The implementation of Citrix NetScaler has addressed parking issues by enabling secure remote access for employees, facilitating work from anywhere and accommodating special needs.

Citrix NetScaler has been used as a primary load balancer for web applications, delivering load balancing capabilities and an additional layer of security through its Web Application Firewall. Users have found the wide array of functions and features provided by Citrix NetScaler useful for load balancing, content switching, gateway access, and posture validation, resulting in an improved user experience. The software has also been leveraged to manage and deliver virtual desktops remotely and securely, saving time and enhancing efficiency. Furthermore, users across the globe have benefited from Citrix NetScaler's speed and flexibility in accessing applications from cloud services, enhancing productivity and accessibility. Users have utilized the software primarily in their accounting department for tasks such as managing DST, Argus, shared drives, and other applications. It has been widely adopted by employees from various departments to publish and access applications like DST, Argus, shared drives, and more.

Citrix NetScaler's versatility and wide range of features make it a valuable tool for organizations across industries. The product has proven to be an effective solution for securing sensitive data, ensuring high availability of applications, improving performance, and enabling remote access. With its load balancing capabilities, content switching functionality, and single sign-on feature, Citrix NetScaler offers users enhanced security, efficiency, and ease-of-use. Whether it's protecting health records with two-factor authentication or seamlessly transitioning between application servers during failures, Citrix NetScaler has consistently provided solutions to meet the diverse needs of users.

Wide range of configuration options: NetScaler has been praised by many users for its extensive array of configuration options, allowing administrators to tailor the utility to their specific server monitoring needs. This flexibility in customization has garnered positive feedback from reviewers.

HTTP Redirect/Rewrite feature: NetScaler's HTTP Redirect/Rewrite feature has received high praise from users for its ability to protect and rewrite URLs. This functionality is especially important in industries such as healthcare where privacy is a top priority.

Access Gateway with data loss prevention and customization options: Users have appreciated the Access Gateway offered by NetScaler, which provides valuable features like data loss prevention and customization options. Specifically, the ability to set up two-factor login for enhanced security has been highlighted by reviewers.

  1. Documentation needs improvement: Some users have expressed that the documentation could be enhanced, particularly in providing specific examples related to the command line and GUI. They believe that better explanations and more clarity would be helpful.

  2. Command Center is lacking: Several users have described the Command Center as an afterthought or stepchild, expressing their dissatisfaction with its functionality and usability. They feel that it needs significant improvements to meet their expectations.

  3. Configuration complexity: Users have mentioned that configuring certain features can be complex and time-consuming. They find that the initial configuration process requires a lot of effort and knowledge, and tweaking and fine-tuning during setup can also take up considerable time.

Users have provided several recommendations for Citrix ADC based on their experiences.

Firstly, users suggest that Citrix ADC is a powerful tool that can meet most load balancing needs. It is highly recommended for any organization looking to provide secure access to applications or virtual desktops. Users have found Citrix ADC to be extremely powerful and feature-rich, with great security tools.

Secondly, users recommend researching Citrix ADC as it offers better pricing compared to other load balancers like F5. They believe that it is a cost-effective solution for load balancing and SSL offloading.

Lastly, users mention that Citrix ADC is easy to manage and configure, particularly for regularly used load balancing and SSL offload features. They suggest trying and deploying Citrix ADC to take advantage of its capabilities.

It is important to note that while Citrix ADC is considered a good alternative for load balancing, two-factor gateways, SSL offloading, or application delivery, some users caution that it may not be suitable for those without experience in network and interaction protocols. Additionally, while Citrix ADC is praised for using storefront/xenapp, users recommend considering other options for load balancing and traffic management purposes.

In summary, the common recommendations include the versatility and power of Citrix ADC, its competitive pricing, and ease of management. However, potential users should evaluate their specific needs before implementing this solution.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are an SMB so we use the Netscaler VPX version of Citrix ADC. It acts as our main firewall for application delivery operations. We host a Citrix Web Interface and application farm behind it. Having users frequently in low bandwidth situations, our Citrix ADC implementation allows us to host the apps in our data center while requiring just scene shots and mouse/keyboard clicks from the user's side. We have been running it for 6+ and have had no security issues in that time frame. It allows us to avoid the complexity of a VPN in running all data through the Netscaler.
  • The GUI interface is fairly easy to learn making ramp-up time faster than some similar products.
  • It is used by thousands of companies around the globe so finding free support on Google is usually quite easy.
  • The virtual implementation version of the product runs on a Linux-based hypervisor install so no additional licensing is needed for the OS.
  • When used in conjunction with a Citrix Web front/Storefront, the integration is very tight making the passing of packets very quick.
  • Even in the lesser VPX versions, there is the ability to have a cluster of Netscalers to allow for uptime capability.
  • Although the GUI is easy to use, some of the more complex situations require knowledge that is not common among the average IT person.
  • The system makes it very hard to change and update SSL Certs.
  • Some adjustments do require leaving the GUI and going in via Putty/telnet/SSH to use the command line.
  • It mostly works well with other Citrix products.
Citrix/Netscaler ADC is well suited for any shop that plans on publishing VDI-based applications or machines from a Citrix-based environment. The strong integration between the Netscaler and the back-end Citrix infrastructure cannot be beaten when it comes to having a 99% uptime-type solution. Having a Netscaler allows shops to publish apps via the standard internet without the need of worrying about VPN or other security measures You can add a VPN on top but the basis of the Netscaler is to allow the publishing in a clientless environment outside the Citrix client itself. if your back-end VDI infrastructure is not mostly Citrix-based, the Netscaler may work for you but it will be a bit more touch and go as to compatibility and uptime.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use it for virtual desktops and provide it as a service to other organisations. It allows us to manage the desktops remotely and securely instead of going down to the individual offices to manage so can save us some time.
  • Virtualization
  • Publishing VDI image to users
  • Hard to manage with too many different organisations to cater for
  • Hard to customise for single users
It is more suitable for virtual desktops in the company. We provide virtual desktops for many different organisations and it gets harder to configure when all of them login through the same portal. Some of them require customisations but we try to maintain as standard image so we are not able to customise for them
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix ADCs are used by our organization as load balanced gateway for application and desktop delivery for both local and global points of presence; the ADCs allow us to ensure a consistent user experience across multiple application and desktop delivery solutions as well as helping increase the security of our WAN edge solutions.
  • Helps protect our Citrix app/desktop delivery solutions via shared code base
  • Helps protect our WAN edge solutions via consistent gateway access to edge solutions via consistent gateways
  • Helps ensure user experience via load balancing
  • WebUI could use some updating and be made more intuitive.
From our experience with Citrix ADC, the product is a well-suited solution for application-level quality of service and quality of user experience, denial of service protection, global server load balancing, and high availability multi-node load balancing solutions, web application firewall. The product can also be utilized for SSL offloading but our organization uses a different solution for that so I can not speak to ADC usability for SSL offloading.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used to use Citrix in a limited fashion on an ad-hoc basis. Recently we have decided to implement this as a solution for the entire company. I'm sure there are other employees that use this for many more reasons but the primary reason is for secure remote access which simply works.
Having this implemented solves a massive parking issue at my company, with +1500 employees this has become an issue with most people parking at nearby malls which is off-premises, which is never the best idea. Due to a fair program introduced and by using Citrix to remote into our work PCs this has been a definite solution. It also assists those with special needs, or just individuals who are unable to come into the office for a prolonged period of time by allowing them to continue with work as normal.
  • Secure remote access.
  • Relatively speedy connections.
  • Older versions used to be quite laggy but this has really improved to be quite 1 to 1.
  • Remote PC use could be even faster.
  • Unable to receive audio when remoting.
  • Log-in process contains maybe 1 or 2 too many steps.
Citrix from a remote access perspective is well suited for a situation where employees need to access computers while not being physically at the vicinity of employment. There are a number of factors that can prevent someone from not being able to be at work physically and Citrix aims to solve this by enabling a secure SSL 2-step authentication process which connects to a specific PC of one's choice.
I myself am physically disabled and this application alone has enabled me to continue working on days when I'm not feeling well (which is often). It allows me to still be a part of the team without feeling disconnected from everyone.

There's not much to say on the negative side other than working remotely is still not the same as physically being there and interacting with people on a person-to-person level, but for what it does, it's perfectly acceptable.
Aldo Gil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work as a consultant specialized in virtualization and its supporting technologies. In our scope for our client (a division of a larger enterprise) we manage a secured Netscaler deployment that ensures our Citrix Environment is (pardon the redundancy) first and foremost secure. From an analytical standpoint, we leverage the features Netscaler provides like single sign-on to storefront and the ability to monitor other key infrastructure components like our XML Brokers and Storefront itself. In our deployment, our Netscalers are load balanced, built for high-availability for a demanding customer base.
  • Secures connection to XenApp and XenDesktop (SSL)
  • Easy central management for XenApp and XenDesktop (SmartControl)
  • MFA Support.
  • Initial configuration can be time-consuming, one misconfigured item can require a reset and restart.
  • Firmware upgrades. Have a back up handy even though the process has improved over time its always a good idea to have the latest backup on hand just in case, this has saved me a few times.
  • User stability. like with all product peak hours can degrade performance significantly sometimes leaving sessions hung which require manual intermission. These cases are minimal, not a daily occurrence.
Netscaler isn't for everyone BUT if you are deep into Citrix and rely on it as a mission-critical platform, then Netscaler can be a breath of fresh air to the sometimes slow or laggy Citrix experience (when its not peak hours, aka 8:00 am when everyone logging in) outside of that hectic time Netscaler is a great way to go. The insight you get from it and its integration with other Citrix products is well worth the cost.
Andrew Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Citrix NetScaler to provide a Citrix environment to deploy apps to users. We can also deploy a desktop and remote access to our users. This app is a mission critical app and Citrix provides fault tolerance. If one app server goes down we have several others to take over.
  • Load Balancing
  • Fault Tolerance
  • Centralized Administration. It's a lot faster to setup a Citrix account than a whole user. You can deploy that same app across platforms as the Citrix client works on both iOS and Windows.
  • Citrix handles video much better than Microsoft Remote Desktop Services.
  • Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it. However the value is there. Citrix does a better job.
  • Client needs to be reconfigured periodically. Keep your config file handy so you can just import it back in.
  • Little harder to troubleshoot issues. It's no longer a single server that could be the problem.
Citrix is well suited for small IT shops where you need to reclaim time. Your time for user administration goes down. Citrix is very stable. Once you have it working you can usually set it and forget it. If you need failover Citrix handles it great. Just add more App Servers.
Ian Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the NetScaler to deliver published applications from our cloud services to our clients. Our own support team uses it to deliver our services, and we provide the platform to our clients. We, as well as our clients, have appreciated the speed and flexibility in accessing the applications we need particularly when in a mobile/out-of-office setting. It has helped our distributed workforce's efforts.
  • Provides flexibility in configuration of app delivery.
  • Provides speed in the app delivery.
  • The full desktop environment through the Xen environment is configurable.
  • There is a lot to configure and know when setting up the first time.
  • Tweaking and fine-tuning during set-up can be time-consuming.
  • Complex Issues with configuration often require Citrix support engagement.
We have applications that are client-server based but we require access to them outside of our offices. The cumbersome VPN process has been overcome by delivered apps through the Citrix Receiver. It's very useful and practical; all you need now is a fast and reliable Internet connection. If that kind of flexibility is not required or other technology in place where access is given, then this may not be the best fit.
Josh Bugbee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix NetScaler is being used for multiple purposes; two-factor access gateway, HTTP redirects and rewrites, web application firewall, and load balancing. The NetScaler provides the ability to perform all these functions and still leave room for growth and more features in the future. The access gateway, allows health records to be secured with a two-factor login process and also addresses data loss prevention. The load balancing addresses updates and patches that our server administrators frequently do. This allows them to update or patch one server at a time, without a production downtime.
  • Load Balancing - The ability to monitor servers with almost any method you can think of, makes it a really nice utility.
  • HTTP Redirect/Rewrite - This allows URLs to be protected and rewritten. In the healthcare industry, privacy is very important.
  • Access Gateway - Data loss prevention is a must when it comes to health records. The gateway can be customized and set up with two-factor login, allowing the additional line of security upon authentication.
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
I found the Citrix NetScaler to be a great tool with more features than we were able to get to in the healthcare industry. The reporting was also great and increased the resolution time on troubleshooting any issues.
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