Netsmart Helper

Netsmart Helper is a practice management software designed by Netsmart to streamline administrative tasks and enhance operational efficiency for healthcare professionals. This software is intended for use by psychiatrists, psychologists, counselors, therapists, and social workers in the behavioral health industry.

Key Features

Practice Management: According to the vendor, Netsmart Helper offers a comprehensive set of tools and functionalities to support various functions required by private practices of different sizes. The software is designed to be flexible and scalable, allowing practices to adapt and grow as needed.

Billing Services: Netsmart Helper provides Billing Services that aim to increase cash flow, reduce operating costs, and allow healthcare professionals to focus more on patient care. The vendor claims that their expert team handles electronic claims submissions accurately and on-time, submits patient billing, corrects claim rejections, and tracks payments, thus streamlining the billing process.

ClaimsConnect Electronic Billing: Netsmart Helper simplifies patient billing and improves the efficiency of the practice by ensuring accurate and complete data submission. According to the vendor, this feature helps reduce the number of rejected claims and improves cash flow. Additionally, ClaimsConnect Electronic Billing provides quick access to payment status and automates payer changes.

Credit Card Processing: Netsmart Helper has partnered with Clover Connect to offer an integrated credit card processing solution. The vendor states that this feature allows for convenient credit card processing within the Helper payment process. They claim that it eliminates data entry errors and provides next-day electronic deposits, thus enhancing financial operations.

Electronic Prescribing: Netsmart Helper integrates OrderConnect, an EPCS-compliant, web-based, electronic prescribing solution. According to the vendor, this secure and HIPAA-compliant software allows healthcare professionals to electronically prescribe medications and access complete medication histories. The software is accessible from anywhere with an internet connection, improving medication management and prescribing practices.

Learning Services: Netsmart Helper provides an extensive library of training and continuing education courses specific to behavioral health. The vendor offers a free 30-day trial and ongoing education and training as a benefit. They claim that this feature enables continuous professional development and keeps healthcare professionals up-to-date with industry knowledge.

Premium Membership: Netsmart Helper offers a full-service solution to improve the user experience for customers. The vendor provides a designated support team associate for regular Helper tune-up sessions, discounted training services, and database repair services. They state that this premium membership enhances the overall experience with the software.

Telehealth: Netsmart Telehealth™ is a web platform that brings healthcare directly to consumers. According to the vendor, this feature expands the reach of specialized care, especially during times of crisis. It enables the distribution of virtual clinical services, removing geographic barriers and facilitating remote care.