nGen RES

The nGen RES - Cargo Sales and Reservation System, developed by Cargo Flash Infotech Pvt. Ltd., is a solution designed to streamline the cargo sales and reservation process for airlines of all sizes. According to the vendor, this system assists airlines in efficiently managing the entire cargo life cycle, including booking, real-time pricing, and capacity management. It caters to a range of professions and industries, including airlines, freight carriers, cargo aviation, logistics and supply chain management, and air cargo handlers.

Key Features

Cargo Booking and Reservation: According to the vendor, the system offers a streamlined workflow for efficient cargo booking and reservation, including real-time pricing and capacity management.

AWB Data Validation: The system incorporates built-in Air Waybill (AWB) data validation to minimize errors. The vendor claims that it automates the validation of AWB completion, pricing, and invoicing, providing real-time updates and error notifications for improved data entry.

Revenue Recognition and Proration: The system automates the revenue recognition process, according to the vendor, ensuring efficient accounting. It employs a batch-driven proration process for accurate revenue management. Enhanced financial tracking and control are achieved through automated Credit Control Agreements (CCAs).

Customer Relationship Management (CRM): The system integrates a CRM module for effective management of customer complaints, irregularities, and claim resolutions, according to the vendor. It facilitates efficient handling of customer inquiries and requests, leading to improved customer satisfaction through effective communication and support.

Advanced Reporting and Analytics: According to the vendor, the system provides comprehensive reporting and analytics capabilities for data-driven decision making. Users gain real-time visibility into sales, revenue, and performance metrics. Customizable reports and dashboards cater to specific business needs.

User-Friendly Interface: The system offers an intuitive and user-friendly interface for easy navigation and operation, according to the vendor. The simplified booking process with clear and concise steps aims to provide a seamless user experience. Role-based access control enhances security and data privacy.

Integration and Compatibility: The system seamlessly integrates with other systems such as SAP, ORACLE ERP, SAGE ERP, and Microsoft ERP, according to the vendor. It is also compatible with various e-Commerce service providers, facilitating efficient coordination and collaboration. The vendor claims that it can easily integrate with existing IT infrastructure for a smooth implementation process.

Mobile Applications: The vendor states that on-the-go mobile applications provide convenient access and utilization of the system's features. Users can enjoy real-time visibility and control over the entire delivery process, resulting in enhanced operational efficiency and customer satisfaction in the e-Commerce ecosystem.