TrustRadius Insights
Users have found OpenMoves to be an excellent choice for launching and managing online magazines. With its personalized service and low …
Starting at $0 per month
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Free
$0
Cloud
per month
Professional
$25
Cloud
per month
Premium
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is OpenMoves?
OpenMoves Features
- Supported: AB Testing
- Supported: Auto-Responders
- Supported: CAN SPAM Compliance
- Supported: Contact Management
- Supported: Customer Surveys
- Supported: Customizable Fields
- Supported: Drip Campaigns
- Supported: Dynamic Content
- Supported: Email Campaign Management
- Supported: Event Triggered Actions
- Supported: Image Library
- Supported: Landing Pages/Web Forms
- Supported: List Management
- Supported: Mobile Optimized Emails
- Supported: Reporting/Analytics
- Supported: Spam Blocker
- Supported: Subscriber Management
- Supported: Template Management
- Supported: WYSIWYG Editor
OpenMoves Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found OpenMoves to be an excellent choice for launching and managing online magazines. With its personalized service and low fees, it has exceeded expectations. The platform's easy-to-use builder functionality allows users to create professional-looking email campaigns effortlessly, resulting in good open and click rates. OpenMoves is particularly attractive for small startups due to its affordable pricing. Over the years, it has continued to evolve, making email campaign management efficient for long-term users.
The user-friendly drag and drop functions in OpenMoves have made it a popular choice for creating email campaigns. While some areas of the interface could use improvement, the overall usability of the platform remains intact. The date tracking analytics provided by OpenMoves offer valuable information to users and continue to evolve. However, users have expressed a desire for the ability to use variables to create campaigns, which could enhance customization options.
One of the standout features of OpenMoves is its exceptional customer support. Users have been impressed with the professionalism, ease of communication, and flexibility with pricing demonstrated by the OpenMoves team. Comparing it to other platforms like MailChimp, users have found OpenMoves support to be vastly superior. The reports generated by OpenMoves provide useful information, helping users keep their company and services top of mind for clients. Additionally, the ability to store all client contact information in one place has proven invaluable for users.
Exceptional Customer Service: Reviewers have consistently praised OpenMoves for its exceptional customer service. Users have found the support team to be responsive, knowledgeable, and genuinely interested in their success. Some users have appreciated that the customer service representatives are always available and based in the United States, providing prompt assistance with training and answering questions.
Efficient and User-Friendly Interface: OpenMoves is widely regarded as an efficient and user-friendly software. Many reviewers have described it as extremely easy to use, with a straightforward interface and drag-and-drop functionality. Users appreciate the simplicity of making quick edits, tracking analytics data, and uploading contact records. The hot spot data feature has also been highlighted by some users, allowing them to identify where readers have clicked on links.
Valuable Reporting Capabilities: The reporting capabilities of OpenMoves are highly valued by users. Reviewers have praised the reports for being easy to read and providing valuable insights into campaign effectiveness. Being able to see what works and what doesn't has helped users develop effective marketing strategies.
Button Placement: Some users have found the button placements in the email creation process to be confusing, causing a minor stumbling block.
Report Generation: Several users have expressed a desire for easier report generation, either through email or simpler pulling methods.
Sync with Netsuite CRM: Users have noted that the software does not sync with the Netsuite CRM platform, which can be inconvenient for those who rely on this integration.