OrderMate

OrderMate POS Systems aim to deliver simplicity through their Point of Sale technology for the hospitality industry. According to the vendor, this solution provides powerful POS systems, seamless integrations, and experienced hospitality consultants, with the goal of simplifying operations and improving business efficiency. OrderMate caters to various company sizes, including new venues, established venues, and enterprise-level multi-site groups of venues or franchises. The product is commonly used by restaurants, franchises, quick service restaurants (QSR), pubs & hotels, as well as stadiums & public arenas.

Key Features

Graphical Table Layout: According to the vendor, OrderMate POS Systems offer a visual table layout reflected on the POS system, allowing for efficient staff and operational management. The tables can be customized in terms of shapes, sizes, and sections to match the restaurant floor plan. The vendor claims that tables can be renamed, moved, or merged on the fly, and they provide color-coded representation of table status for easy identification.

Restaurant Menu Management: OrderMate POS Systems offer a highly configurable menu management feature, according to the vendor. This feature allows for seamless service, whether it's a la carte or set menu operations. The vendor states that operators can easily customize courses, modifiers, and pricing. The system is designed to streamline menu design for tablet ordering, reducing button presses and minimizing scrolling. The vendor also claims that menu updates for specials, deals, and promotions are simplified.

Order to Courses and Covers: According to the vendor, OrderMate POS Systems efficiently manage the sequence of service with course-based ordering. This feature allows for the assignment of order items to individual seats on tables, ensuring accurate tracking. The system seamlessly communicates course changes to the kitchen, which the vendor says leads to a smooth flow of service. The floor plan provides clear visibility of the sequence of service, enhancing operational efficiency.

Advanced Printing: OrderMate POS Systems offer advanced printing configuration options, according to the vendor. This allows for effective communication between front, back, and different kitchen sections. The system enables the creation of multiple printer groups for streamlined order distribution. The vendor claims that chef printer notifiers enable quick identification of dishes and viewing of orders from other areas of the kitchen. The system also automatically prints dishes in set menus or courses, and seat numbers on prep dockets ensure accurate identification of guests and dishes.

Payment Options: According to the vendor, OrderMate POS Systems integrate with key payment partners, providing seamless and secure transactions. The system offers multiple payment options, including contactless payments, for customer convenience. The vendor states that the system also handles tipping and automatic surcharges during the transaction, ensuring a smooth payment experience.

Gift Vouchers & Accounts: OrderMate POS Systems enable the selling, redemption, and tracking of gift vouchers, function deposits, and customer accounts, according to the vendor. The system provides real-time visibility of accounts payable and live voucher balances, helping with efficient management. The vendor claims that the system streamlines the process of managing gift vouchers and debtor functionality, enhancing customer satisfaction.

Reporting & Cloud Accessibility: According to the vendor, OrderMate POS Systems provide access to live dashboards and reports through the OrderMate portal. This allows for real-time access to sales figures and performance comparisons. The vendor states that the system has an adaptive design optimized for all screen sizes and device types, ensuring accessibility and usability.

Stock & Inventory Management: OrderMate POS Systems aim to simplify stock control with their accurate inventory management feature. According to the vendor, the system allows for tracking and monitoring of stock levels and variances, optimizing inventory control. The system streamlines the stock ordering process with suggested ordering and integrated barcode scanning, reducing manual effort and improving efficiency.