TrustRadius Insights
OurPeople has proven to be an invaluable tool for businesses in improving communication and streamlining operations. Employees have …
Starting at $0.40 per month
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Basic
$0.40
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is OurPeople?
OurPeople Features
- Supported: Benchmarking
- Supported: Employee Recognition
- Supported: Negative Feedback Management
- Supported: Pulse Surveys
- Supported: Question Library
- Supported: Reporting/Analytics
- Supported: Surveys & Feedback
- Supported: Activity/News Feed
- Supported: Alerts/Notifications
- Supported: Discussions/Forums
- Supported: File Sharing
- Supported: Mobile Access
- Supported: Real-Time Chat
- Supported: Search/Filter
- Supported: Task Management
- Supported: Third Party Integrations
- Supported: Contact Management
- Supported: Content Management
- Supported: Document Management
- Supported: Project Management
- Supported: Version Control
- Supported: Catering Management
- Supported: Employee Management
- Supported: Blogs
- Supported: Employee Database
- Supported: Employee Photos
- Supported: Meeting Management
- Supported: Newsletter Management
- Supported: Screen Sharing
- Supported: Survey/Poll Management
- Supported: Access Controls/Permissions
- Supported: Collaboration Tools
- Supported: Drag & Drop
- Supported: Transcripts/Chat History
- Supported: Built-in Course Authoring
- Supported: Corporate/Business
- Supported: Course Management
- Supported: Course Tracking
- Supported: Mobile Learning
- Supported: Content Library
- Supported: Progress Tracking
- Supported: Quizzes
- Supported: Built-in LMS
- Supported: Certification & Licensing
- Supported: Training Administration
OurPeople Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
OurPeople has proven to be an invaluable tool for businesses in improving communication and streamlining operations. Employees have praised the software for its user-friendly interface and its ability to provide easy access to important information. With OurPeople, employees can conveniently access company policies, training materials, and shift-specific messages, ensuring that they have all the necessary information at their fingertips.
The software's timed messaging feature has been particularly useful in reaching employees at the right time. Managers have found it efficient to send targeted and relevant information to their teams, replacing the need for individual department heads. This not only saves time but also prevents confusion between departments.
Furthermore, OurPeople has played a crucial role in enhancing remote teamwork. The real-time communication capabilities of the platform have enabled teams from different countries to collaborate effectively without distractions. It has also facilitated remote training sessions, allowing for seamless knowledge transfer across the organization.
Customer feedback highlights the excellence of OurPeople's customer service and response time. The dedicated team behind the software continually works on improvements based on user needs and feedback. By encouraging communication and creating a sense of urgency, OurPeople has significantly reduced inbox overload and increased employee engagement.
Overall, OurPeople serves as a comprehensive communication and organizational tool that empowers businesses to improve productivity, enhance teamwork, and strengthen connections across multiple locations or remote teams.
Easy and Intuitive User Interface: Many users have praised the intuitive user interface of OurPeople, stating that it makes the software easy to navigate and understand. This has been particularly beneficial for newcomers who quickly grasp how to use the platform and encourages communication among team members.
Effective Communication Features: Several reviewers have highlighted the effective communication features of OurPeople. They appreciate the ability to send targeted messages, place documents in one central location for review, and set up group chats while keeping contact information private. These features have allowed for interactive feedback, streamlined communication, and quick dissemination of important information.
Excellent Customer Support: Users consistently mention the excellent customer support provided by the OurPeople team. They describe them as patient, helpful, and responsive to queries. The prompt assistance received from the support team has ensured a smooth onboarding process and ongoing satisfaction with the software.
Confusing User Interface: Some users have found the user interface of OurPeople to be confusing, expressing the need for a neater and more organized design.
Limited Customization Options: Users have mentioned that they would like more customization options in the app, such as the ability to remove banners, customize font options, and have landscape viewing mode.
Lack of Desktop Version: Part-time staff members who are not allowed on cell phones while working have requested a desktop version of OurPeople. This would enable desk employees to stay in contact with their teams more easily during work hours.
Users have provided several recommendations for the software based on their experiences. The most common recommendations are as follows:
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Improve team communication: Users find the software to be an easy way to improve team communication. It has helped them resolve communication issues within their organization and attract worker attention.
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Cost reduction for small businesses: Many users recommend the software for small businesses as it helps reduce costs. By utilizing this tool, small businesses can streamline their communication processes and avoid expensive alternatives.
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Ensure understanding of goals: Reviewers suggest that it is important to ensure that the team understands the goals of using the software. By clearly communicating the purpose and benefits of implementing this tool, teams can fully leverage its capabilities and maximize its effectiveness in enhancing communication.
Overall, users praise the software for its ability to enhance team communication, reduce costs for small businesses, and emphasize the importance of goal understanding for successful implementation.