Patient Prism

Patient Prism is an AI-powered platform designed to potentially boost patient revenue and transform patient care in healthcare practices. According to the vendor, it caters to a wide range of professions and industries, including dental practices, optometry practices, audiology practices, physical therapy practices, and primary care practices. With its comprehensive features and potential for real-time coaching capabilities, Patient Prism is positioned as a solution that practices of all sizes can consider to potentially improve patient acquisition, sales performance, and practice profitability.

Key Features

Quality Lead Capture: According to the vendor, Patient Prism aims to help capture and convert high-quality leads across multiple healthcare specialties. It is designed to enable practices to attract quality leads by leveraging its AI-powered platform.

Sales Performance Ignition: Patient Prism is said to potentially transform phone agents into sales professionals. The vendor claims that it provides instant coaching on every phone conversation to potentially enhance sales performance.

Real-time Coaching Alerts: Patient Prism is designed to potentially send coaching alerts in real-time via SMS/Email. The vendor states that it allows practices to potentially receive instant feedback and guidance on their phone conversations.

Comprehensive Call Inspection: Patient Prism is said to potentially conduct a comprehensive inspection of each unbooked call. The vendor claims that it provides a detailed analysis of phone conversations to identify areas for improvement.

Campaign Effectiveness Measurement: According to the vendor, Patient Prism aims to help measure and improve the effectiveness of marketing campaigns. It offers insights and analytics to potentially track the ROI of marketing efforts.

Patient Journey Mapping: Patient Prism is designed to enable practices to potentially map the patient journey across their website. The vendor suggests that it provides valuable information on how patients interact with the practice's online presence.

Google Ads and Analytics Integration: Patient Prism is said to potentially allow practices to report conversions to Google Ads and Google Analytics. The vendor claims that it provides seamless integration with these platforms for better campaign tracking.

Optimized Marketing Efforts: According to the vendor, Patient Prism aims to help optimize marketing efforts and potentially increase ROI. It provides real-time coaching to agents, potentially improving appointment booking and patient acquisition.

DeepLens for Winning Back Lost Patients: Patient Prism's DeepLens feature is claimed to potentially help practices win back lost patient opportunities. It leverages AI technology to identify and target patients who have previously shown interest, as stated by the vendor.

Custom AI Dictionary: Patient Prism is said to potentially allow practices to apply a custom AI dictionary to enhance the win-back percentage. The vendor suggests that it enables personalized and targeted communication with potential patients.