PatientLink Online

PatientLink Online is a patient engagement solution offered by PatientLink Enterprises, Inc. According to the vendor, it is designed to streamline healthcare workflows by allowing patients to complete customizable online forms using any web-enabled device. The product is said to be suitable for healthcare organizations of all sizes, ranging from small clinics to large hospitals and healthcare systems. Healthcare providers, medical practices, research institutions, pharmaceutical companies, public health organizations, and health insurance companies are among the professions and industries that are claimed to benefit from using PatientLink Online.

Key Features

Customizable Online Forms: According to the vendor, patients can conveniently complete customized forms online using any web-enabled device. These forms can be tailored to streamline workflow and collect specific information, aiming to provide a personalized experience for each patient.

Seamless Integration with EHR: The vendor claims that completed forms are seamlessly integrated with the electronic health record (EHR) as structured data. This integration is said to eliminate the need for manual data entry, potentially improving efficiency and accuracy in healthcare workflows.

Electronic Signature Capture: PatientLink Online allows patients, according to the vendor, to electronically sign consent forms and other required documents. These electronic signatures are claimed to be securely captured and attached to the patient's record, potentially eliminating the need for paper-based forms and physical signatures.

Flexible Device Compatibility: The vendor states that patients can easily access and complete forms using any web-enabled device, including computers, tablets, and smartphones. This flexibility is said to ensure accessibility for all patients, regardless of their preferred device.

Automated Appointment Reminders: According to the vendor, patients receive automated appointment reminders via email or text message, which include a secure link to the specific form set needed for their appointment. This feature is claimed to reduce no-show rates and ensure that patients are prepared for their visit.

Customized Patient Experience: The vendor claims that PatientLink Online can be customized to match the workflow and requirements of the healthcare organization. Forms and appointment confirmations are said to be sent to patients at the appropriate time, aiming to provide a personalized experience and improve patient engagement.

Secure and Confidential: According to the vendor, PatientLink Online prioritizes the confidentiality and security of patient information. Data is claimed to be encrypted and transmitted securely to protect patient privacy. The product is said to comply with HIPAA regulations and industry standards for data protection.

Real-Time Data Delivery: The vendor states that completed forms are delivered to the EHR in real-time, allowing healthcare providers to have immediate access to up-to-date and accurate patient information. This is claimed to reduce delays and improve the efficiency of patient care.

Patient Engagement and Empowerment: According to the vendor, PatientLink Online aims to empower patients to actively participate in their healthcare by completing forms and providing accurate information. Patients are said to have control over their own health information and can conveniently update their records, potentially increasing engagement and satisfaction.

Telehealth Integration: The vendor claims that PatientLink Online seamlessly integrates with telehealth platforms, enabling healthcare providers to conduct virtual visits with patients. This integration is said to include secure video consultations, remote monitoring, and virtual care delivery, aiming to enhance access to healthcare services.