pcvisit

pcvisit is a remote support and remote access software solution designed to assist IT professionals in providing remote assistance, conducting training sessions, and remotely accessing and managing computers and devices. It is aimed at companies of all sizes, ranging from small businesses to large enterprises, and is widely used by IT professionals and Managed Service Providers (MSPs), technical support teams, software developers and testers, as well as industries such as healthcare and financial services.

Key Features

Remote Support Software: According to the vendor, pcvisit offers a complete system for secure remote support, server access, and ad hoc IT support, optimized for IT companies, helpdesk teams, and security-conscious organizations.

Remote2Office for secure home office: The vendor claims that pcvisit provides an innovative solution for setting up secure remote home offices, allowing easy access to work PCs from anywhere, on any device, without the need for a VPN.

Ferndiagnose and Hardwaretest: The vendor offers an add-on feature for remote hardware testing and diagnostics, allowing IT experts to remotely diagnose and prevent hardware issues, and providing detailed hardware reports and documentation.

Fair pricing and value: According to the vendor, pcvisit offers cost-effective solutions starting at 185 EUR/year, with transparent pricing and no hidden costs, along with free updates and personal support.

Focus on IT security: The vendor states that pcvisit is software made in Germany, with servers located in Germany, compliant with GDPR regulations, and prioritizing data privacy and security.

Flexible plans and customization: According to the vendor, pcvisit offers different plans to cater to the needs of IT professionals and teams, allowing for customization and integration with other tools, and providing options for additional add-ons and features.

User-driven development: The vendor claims that pcvisit engages users and customers in the development process through beta tests, user forums, and customer advisory boards, focusing on continuous improvement and meeting customer needs.

Secure Remote Support: According to the vendor, pcvisit enables secure remote support, allowing IT professionals to remotely connect to and assist clients or employees with technical issues, with a secure and encrypted connection.

Remote Access: The vendor states that pcvisit allows for remote access to computers and devices, enabling IT professionals to access and control them from anywhere, with full desktop access.

File Transfer: According to the vendor, pcvisit includes file transfer functionality, allowing users to securely transfer files between the technician's device and the remote computer, in both directions, ensuring the security of sensitive data.