PlexTrac

PlexTrac is a platform designed to streamline and automate the reporting process for service providers and enterprise teams. According to the vendor, it aims to save time, improve efficiency, and enhance collaboration in delivering findings, validating remediation efforts, and communicating with clients. PlexTrac is said to be suitable for service providers and enterprise teams of all sizes, from small to large organizations. It is used by cybersecurity professionals, security consultants, IT managers, and compliance officers across various industries.

Key Features

Runbooks Module: According to the vendor, the Runbooks module allows users to standardize testing methodologies and activities, manage custom content through Runbooks Repositories, enable real-time collaboration between red and blue teams, and easily triage evidence for intuitive report formats.

Assessments Module: The vendor states that the Assessments module enables users to create custom assessments using a flexible questionnaire engine. It also supports commonly used assessments based on security frameworks, simplifies reporting for framework-based risk assessments, and allows for the direct conduct of third-party assessments within the platform.

Asset Management: PlexTrac's Asset Management features, according to the vendor, allow users to measure and communicate the impact of vulnerabilities by associating them with specific assets. It also consolidates vulnerabilities from all reports for each asset and provides real-time analytics at the asset level.

Custom Templates: The vendor claims that PlexTrac offers customization options for report templates without coding. Users can select from pre-built report templates, utilize pre-built report export templates, and customize report styling elements to meet their specific requirements.

Premier Service and Support: PlexTrac provides customers with a dedicated Customer Success Manager (CSM) who possesses deep industry knowledge. The CSM serves as the primary contact throughout the onboarding process, implementation, and beyond, offering recurring check-ins and training to ensure customer success.

Templating Services: PlexTrac offers customers the option to choose their service level for report templates. Customers can either take full control themselves through the Self-Serve Templating portal or have PlexTrac's Professional Services team complete the templates on their behalf.

Training Resources: PlexTrac provides a wealth of training resources, including demo videos, blogs, webinars, tips and tricks, and extensive product documentation. These resources are aimed at helping users maximize their PlexTrac instance and efficiently utilize the platform's features.

Reports: PlexTrac allows cybersecurity teams to aggregate findings from various sources into customizable report formats, according to the vendor. The platform supports importing findings from popular vulnerability scanners and ensures consistency of report formats through its templating engine. It also serves as a collaboration portal between red and blue teams, facilitating effective communication and collaboration during the reporting process.

Content Library: PlexTrac's Content Library eliminates the need for copy and paste by providing integrated repositories for reusable content, according to the vendor. Users can search and add narratives and findings to reports with just a few clicks. The platform allows for the creation of multiple access-controlled repositories to organize writeups for different teams and workflows. PlexTrac also ensures consistency of verbiage across narratives, findings writeups, and reports.