PodiumIO

PodiumIO is a comprehensive business software designed by PodiumIO to assist home and commercial service providers in streamlining their operations, acquiring new customers, and increasing sales. According to the vendor, this solution caters to companies of all sizes, from small startups to large enterprises, and is utilized by various professions and industries, including home service providers, beauty and wellness services, car services, construction services, and health services.

Key Features

Live Pricing & Real-Time Booking Pages: According to the vendor, users can create fully customizable Live Pricing & Real-Time Booking pages to convert online shoppers into paying customers. They can instantly provide personalized pricing and scheduling options to customers and potentially increase revenue per customer by offering upsells and add-ons during the booking process.

Call-In & On-Premise Booking: The vendor claims that users can process call-in bookings quickly and efficiently. They can create custom bookings for customers who prefer to book over the phone and use existing Live Pricing & Real-Time Booking pages to enter new customer orders, ensuring accurate pricing and job details are captured for each booking.

Instant Quoting Software: According to the vendor, users can generate instant quotes for customers who are not ready to commit. They can send professional email quotes using Live Pricing & Real-Time Booking pages, accommodating both commercial and residential services. The vendor suggests that this feature may increase call conversion rates with instant quotes.

Online Payment Processing: The vendor states that PodiumIO allows users to securely process payments online from anywhere, anytime. They can pre-authorize credit cards and verify the availability of funds. The software integrates with Stripe for easy and simple payment processing, aiming to improve cash flow and eliminate the need for manual payment collection.

Smart Calendar: According to the vendor, users can manage their entire business with a simple drag and drop. They can create, reschedule, and update bookings directly in the calendar, which is color-coded for easy viewing and organization. The vendor claims that users can view customer profiles and booking details in seconds.

Real-Time Availability: The vendor claims that PodiumIO enables users to display real-time availability on their website. They can block off time slots with a single drag and drop and update availabilities by employee instantly. The goal is to ensure that customers can easily find available time slots.

Dispatching (Auto & Manual): According to the vendor, users can assign jobs to one or more team members with a simple drag and drop. They can use auto dispatching to prioritize job assignments and provide employees with a job calendar that includes real-time email and SMS notifications. This feature aims to keep the team informed of any changes in their schedule.

Mobile App: The vendor states that PodiumIO offers a mobile app that allows users to manage and coordinate with their team remotely. They can access all bookings and updates on the go, check-in and checkout service providers remotely, and access customer information and attachments from the app.

Workforce Management: According to the vendor, PodiumIO simplifies the management of the workforce. Users can assign jobs to service providers and notify them of their schedule. They can reduce travel time and optimize schedules based on real-time availability. The software also helps users keep track of employee hours and manage payroll.

Zip Code Filtering: The vendor claims that users can manage the zip/postal codes they serve with PodiumIO. They can maximize the return on advertising by targeting specific areas and easily add zip/postal codes as their business expands. The software instantly informs customers if their area is not serviced.