Polichat

Polichat is a platform offered by Poli that aims to streamline digital communication processes for businesses. According to the vendor, Polichat provides a range of features including chat, pay, bot, ads, CRM, and a comprehensive help center. It is designed to cater to businesses of all sizes, from small startups to large enterprises. Polichat is commonly used by e-commerce businesses, customer service teams, sales teams, marketing professionals, and the retail industry to enhance customer engagement and optimize their digital communication strategies.

Key Features

Chat: According to the vendor, Polichat offers a chat feature that enables businesses to engage with their customers in real-time across various digital channels. The vendor claims that this feature allows businesses to consolidate all customer interactions in one place for efficient management and prompt responses.

Pay: The vendor states that Polichat's Pay feature allows businesses to optimize their online sales process. According to the vendor, businesses can create catalogs of products or services, including detailed information, and securely receive payments through digital channels via integrated payment gateways.

Bot: According to the vendor, Polichat's Bot feature automates customer interactions. The vendor claims that businesses can create customized chatbot flows to handle frequently asked questions, qualify leads, and seamlessly transfer chats to human agents when personalized assistance is required.

Ads: The vendor states that Polichat provides an Ads feature that allows businesses to create and manage Facebook and Instagram ads directly from the platform. According to the vendor, businesses can leverage social media advertising to promote products, drive traffic, and generate leads. The vendor claims that the Ads feature also provides insights and metrics to optimize ad campaigns.

CRM: According to the vendor, Polichat includes a CRM feature that helps businesses optimize their customer management and sales processes. The vendor states that businesses can manage contacts, track leads, and visualize the sales funnel in a kanban-style interface. The vendor claims that this feature allows for personalized and targeted customer engagement.