PowerDispatch

PowerDispatch is a dispatching software designed to efficiently manage operations for businesses in various field service industries. According to the vendor, it provides features such as job creation, appointment scheduling, communication with field technicians, and generating estimates and invoices. The software is suitable for businesses of all sizes, from small enterprises to large companies, and caters to professionals in locksmith, carpet cleaning, garage door, towing, and pest control industries.

Key Features

Dispatch in seconds: According to the vendor, users can create jobs, schedule appointments, verify service addresses, add comments, and dispatch them to field technicians. This feature aims to streamline the dispatching process and save time by quickly creating and assigning jobs. The software also offers address verification to ensure accurate service locations.

Office-to-field communication: Users can stay in contact with field technicians through SMS and email messages linked to the jobs, as stated by the vendor. This feature enables easy sending of updates, instructions, and reminders to technicians in the field, improving communication and collaboration between the office and field teams.

Estimates and invoices: The software allows users to create professional estimates and invoices to send to customers, according to the vendor. This feature eliminates the need for paper documents and helps maintain an organized job history. It aims to streamline the billing process and improve efficiency in generating estimates and invoices.

Powerful reports: According to the vendor, the software provides detailed reports that offer insights into the financial and job performance of the business. It automatically calculates settlements, hourly rates, cancellation rates, and advertising profitability. These reports aim to provide the necessary details for better understanding and management of the business.

Dedicated customer support: The vendor offers full onboarding guidance and ongoing support to users of PowerDispatch. Users can receive assistance with any questions or needs related to the software, benefiting from knowledgeable support representatives who are ready to help.

Field app for your technicians: PowerDispatch offers a field app, Jobox, which seamlessly dispatches jobs to technicians. Technicians can easily accept jobs, send updates, and closings back to PowerDispatch, improving workflow and clarity by viewing updates and payments directly on the job.

Automated job statuses (Jobox integration): According to the vendor, the software integrates with Jobox to provide automated job statuses. Users receive confirmation as soon as technicians accept jobs in the Jobox app. This automation streamlines workflow and reduces errors with automated job status updates.

Full payment visibility (Jobox integration): The integration with Jobox allows users to set jobs to Pending-Closed or Closed status when technicians process payment and close jobs, as stated by the vendor. This feature provides visibility into payment status and makes it easy to track completed jobs, simplifying payment tracking and improving financial management.

Messages directly on the job (Jobox integration): According to the vendor, incoming technician messages appear directly on the job in PowerDispatch, eliminating the need to assign text messages. This feature improves communication efficiency by having all relevant messages in one place, enhancing collaboration and streamlining communication between the office and field teams.