propertyhero

PropertyHero is a maintenance and asset management software solution designed to assist property owners and managers in effectively tracking and managing their assets, maintenance tasks, and work orders. According to the vendor, PropertyHero caters to a wide range of property owners and managers, including individuals, small businesses, and larger enterprises. It is suitable for various industries such as property owners and investors, property managers, the hospitality industry (hotels, short-term rentals, bed & breakfasts), the fitness industry (gyms, health clubs), and the real estate industry (multi-family homes, apartment complexes).

Key Features

Track everything: According to the vendor, PropertyHero allows users to track various items, such as appliances, electronics, and equipment. It offers flexibility to cater to specific items and use cases, making it suitable for different types of businesses and industries.

Smarter than spreadsheets: PropertyHero's asset management software consolidates all relevant information about assets in one place, including full service histories, warranty information, user manuals, and photos. The vendor claims that it eliminates the need to sift through cluttered spreadsheets, providing a more efficient and organized approach to asset tracking.

Stay on top of issues: PropertyHero provides a centralized platform for reporting, tracking, and communicating about repairs and tasks needed at properties. Users can easily report issues, assign tasks to team members or service providers, and set automatic reminders to ensure timely resolution. According to the vendor, this feature helps prevent critical issues from being overlooked and ensures that resources are efficiently allocated.

Property Communications: PropertyHero offers a feature for managing property communications, allowing users to streamline communication and collaboration with tenants, guests, or team members. It provides a convenient and organized way to send messages, share important updates, and track communication history, according to the vendor.

Room & Asset QR Codes: PropertyHero enables the use of QR codes for rooms and assets, providing a convenient way to access information and report issues. Tenants or guests can easily scan QR codes to submit maintenance requests, report missing items, or provide feedback. The vendor claims that this feature simplifies the reporting process and improves communication efficiency.

Asset Management: PropertyHero offers comprehensive asset management capabilities, allowing users to track and manage their assets, including appliances, electronics, and equipment. This includes storing important details such as manufacturer, serial number, warranty expiration dates, and repair history. According to the vendor, it helps users stay organized and ensures proper maintenance and documentation of assets.

Images & Documents Storage: With PropertyHero, users can upload and store images and documents related to their properties and assets, including permits, receipts, warranties, manuals, and other important documents. Storing these files in the cloud provides easy access and ensures that vital information is securely stored and readily available when needed, according to the vendor.

Property Calendar: PropertyHero provides a calendar feature that allows users to schedule and manage property-related tasks, maintenance activities, and other important events. Users can easily view and track upcoming tasks, set reminders, and assign tasks to team members. The vendor states that this feature helps users stay organized and ensures that important deadlines and activities are not missed.

Tasks & Maintenance: PropertyHero offers a comprehensive task and maintenance management system. Users can create, assign, and track tasks related to property maintenance, repairs, and other activities. It provides visibility into task progress, allows users to set priorities, and ensures that tasks are completed in a timely manner, according to the vendor.