QuikAllot

QuikAllot, offered by Openwave Computing, is a Field Service Management Software designed to streamline scheduling, dispatching, and work order management. According to the vendor, this software is suitable for businesses of all sizes and caters to a wide range of professions and industries, including HVAC, Appliance Repair, IT and Computer Repair, Pest Control, Fire Protection, Medical Equipment, and Facilities Management.

Key Features

Scheduling & Dispatching: According to the vendor, this feature efficiently assigns jobs to technicians based on availability, skillset, and location. Unassigned work orders can be sent to any technician based on their schedule, streamlining the scheduling and dispatching process.

Work Order Management: The vendor claims that this feature allows meticulous management of customer orders, job history, and customer information. It can handle a large volume of orders and enables tracking and management of job profitability.

Quotes: According to the vendor, this feature generates quotations with service, materials, and other charges. Quotations can be sent effortlessly and quickly to customers, while real-time monitoring of job profitability is possible.

Inventory Management: The vendor states that this feature efficiently manages inventory for the entire business. It enables the creation of purchase orders, assignment to the right warehouse, and easy tracking of purchases, streamlining inventory management.

GPS Tracking: According to the vendor, this feature allows easy tracking of technicians using GPS, providing punctual and flawless servicing experience to customers. It aims to improve technician productivity and customer satisfaction.

Invoicing: The vendor claims that this feature enables quick and flexible creation and sending of invoices to customers. Invoices can be shared via email and WhatsApp, enhancing the overall service experience for customers.

Mobile App: According to the vendor, this feature provides field technicians with a mobile app for live job updates, navigation, and customer feedback. It enables offline work data storage and synchronization, aiming to improve technician productivity and efficiency.

Easy-to-use Web and Mobile Dashboard: The vendor claims that this feature provides a user-friendly dashboard for raising complaints and managing job details. It allows access to complete job history and invoice management, while monitoring pending orders, job status, and payment details.

Integration with Third-Party Apps: According to the vendor, this feature allows integration with multiple third-party apps like QuickBooks, Salesforce, MailChimp, PayPal, etc. It aims to streamline accounting, CRM, mailing, payment, and messaging processes, eliminating double entries and improving efficiency.

Real-Time Data and Analytics: The vendor states that this feature provides access to in-depth data on business performance, KPIs, and customer feedback in real-time. It enables the management of all aspects of the business, allowing data-driven decisions for business growth.